JD95
Posts: 34
Joined: Sun Sep 01, 2013 12:11 pm

Update checks don't work

Someone told me 2.1.1 was available and that the software's update check doesn't work. I know it didn't work for me on version 2.0.1.
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KeyboardWarrior
Posts: 480
Joined: Thu Jun 19, 2014 5:02 pm

Re: Update checks don't work

To download the new version go to this link, put in your product key and download the new version.

http://www.simplify3d.com/downloads/
samsfisher
Posts: 13
Joined: Sun Feb 09, 2014 9:25 am

Re: Update checks don't work

When i try to download the latest by going to the page above, it keeps giving me 2.0.1 download. I remember when i purchased it the sw version was 2.0.1

How do i get the latest one??

Sam
habloIngles
Posts: 80
Joined: Wed Aug 27, 2014 6:48 pm

Re: Update checks don't work

im getting 2.2.0
samsfisher
Posts: 13
Joined: Sun Feb 09, 2014 9:25 am

Re: Update checks don't work

when did you buy the software? i bought it a year ago. Does it have lifetime support?
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jimc
Posts: 1124
Joined: Wed Aug 28, 2013 11:02 pm
Location: mullica, nj
Contact: Website

Re: Update checks don't work

Sam you should be getting the new version. It doesnt matter when you bought it
samsfisher
Posts: 13
Joined: Sun Feb 09, 2014 9:25 am

Re: Update checks don't work

I thought so too...but unfortunately i keep getting 2.0.1 version.


Attached is the screenshot
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Screenshot
Screenshot
samsfisher
Posts: 13
Joined: Sun Feb 09, 2014 9:25 am

Re: Update checks don't work

What is the best way to contact support? please help. I emailed them through the website but to no avail.
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bryan
Posts: 17
Joined: Sun Nov 23, 2014 5:45 pm
Location: Spokane, WA
Contact: Website

Re: Update checks don't work

Try flushing your browser's cache, reloading, or trying a different browser or computer.
samsfisher
Posts: 13
Joined: Sun Feb 09, 2014 9:25 am

Re: Update checks don't work

Tried all that but to no avail :(

guess I need to wait for the support team to return from vacation

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