wolfpackmars2
Posts: 10
Joined: Tue Feb 06, 2018 1:13 pm

Unable to deactivate license

Has something changed with the license management? I recall being able to log into my account and deactivate an install without any trouble.
Screenshot from 2023-12-15 23-55-21.png
I have confirmed that I am trying to uninstall from the computer with the current activation

Not. Cool.
S3D-Jason
Posts: 1608
Joined: Sun May 31, 2015 6:01 am

Re: Unable to deactivate license

If you are having trouble deactivating the software on a specific computer, please contact our team directly at the link below:
https://www.simplify3d.com/contact-us/

They will be able to look up more information about your account to understand the problem. We are not able to assist with issues like this on the forum.

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