Mitchell_VonB
Posts: 28
Joined: Tue May 21, 2024 6:55 pm

Crash on open due to corrupted saved state

If the saved state of simplify (found in C:\Users\your username here\AppData\Local\Simplify3D\S3D-Software-V5) is corrupted, which it has a coin's flip chance of being after a crash, simplify will instantly crash on startup. The only solution to fix this is to navigate to the file and delete it. A simple integrity check of the saved state file before simplify attempts to open it would fix this.
S3D-Jason
Posts: 1562
Joined: Sun May 31, 2015 6:01 am

Re: Crash on open due to corrupted saved state

Hmm... I've never seen this happen on my computer. Can you attach one of the "corrupted" files that wouldn't open? Are you sure it isn't some kind of permissions issue instead?
Mitchell_VonB
Posts: 28
Joined: Tue May 21, 2024 6:55 pm

Re: Crash on open due to corrupted saved state

Next time it happens I'll grab the file and upload it here.
Mitchell_VonB
Posts: 28
Joined: Tue May 21, 2024 6:55 pm

Re: Crash on open due to corrupted saved state

Finally had this bug happen again and grabbed the corrupted save state file. How do I get a file over 3mb uploaded properly on this forum?
S3D-Jason
Posts: 1562
Joined: Sun May 31, 2015 6:01 am

Re: Crash on open due to corrupted saved state

You can always email it directly to our team at the link below:
https://www.simplify3d.com/contact-us/

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