bolsoncerrado
Posts: 176
Joined: Tue Mar 17, 2015 10:55 am

Re: Random MacOS (Ventura) Crashes

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: Simplify3D [11608]
Path: /Applications/3D/*/Simplify3D.app/Contents/MacOS/Simplify3D
Identifier: com.simplify3d.S3D-Software-V5
Version: 5.0.2 (???)
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2023-05-02 16:03:35.9715 +0200
OS Version: macOS 13.3.1 (22E261)
Report Version: 12
Anonymous UUID: 41F4FDAA-DA47-995E-55D7-DC00BCEA34BE

Sleep/Wake UUID: 10A36CD7-5230-4BA2-8374-5E2B944234BB

Time Awake Since Boot: 160000 seconds
Time Since Wake: 161491 seconds

System Integrity Protection: enabled

Crashed Thread: 16 Thread (pooled)

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:
abort() called


Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_platform.dylib 0x7ff80b486b4e _platform_memmove$VARIANT$Rosetta + 174
1 AppleMetalOpenGLRenderer 0x11ec49fb8 GLDTextureRec::uploadTextureLevel(unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, GLDBufferRec*, unsigned char*, int, int, int, id<MTLCommandBufferSPI> () block_pointer, void (objc_object<MTLCommandBufferSPI>, unsigned int) block_pointer, void (void () block_pointer) block_pointer, void (void () block_pointer), GLDPixelModeRec const*, bool, bool) + 2806
2 AppleMetalOpenGLRenderer 0x11ec82485 gldModifyTexSubImage + 1899
3 GLEngine 0x7ffa22b96d71 glTexImage2D_Exec + 1929
4 libGL.dylib 0x7ffa22b75190 glTexImage2D + 55
5 Simplify3D 0x103034866 0x1021a9000 + 15251558
6 Simplify3D 0x103034410 0x1021a9000 + 15250448
7 Simplify3D 0x10326212e 0x1021a9000 + 17535278
8 Simplify3D 0x102d12824 0x1021a9000 + 11966500
9 Simplify3D 0x102d12b12 0x1021a9000 + 11967250
10 Simplify3D 0x102d178ff 0x1021a9000 + 11987199
11 Simplify3D 0x102d3fa56 0x1021a9000 + 12151382
12 Simplify3D 0x102e16d04 0x1021a9000 + 13032708
13 Simplify3D 0x102d0b4b9 0x1021a9000 + 11936953
14 Simplify3D 0x102d0c6b0 0x1021a9000 + 11941552
15 Simplify3D 0x103773447 0x1021a9000 + 22848583
16 Simplify3D 0x102d1301f 0x1021a9000 + 11968543
17 Simplify3D 0x102d13be7 0x1021a9000 + 11971559
18 Simplify3D 0x102d4257b 0x1021a9000 + 12162427
19 Simplify3D 0x102d424d4 0x1021a9000 + 12162260
20 Simplify3D 0x102e44bb9 0x1021a9000 + 13220793
21 Simplify3D 0x103797294 0x1021a9000 + 22995604
22 Simplify3D 0x1028a9e4e 0x1021a9000 + 7343694
23 Simplify3D 0x10277095d 0x1021a9000 + 6060381
24 Simplify3D 0x103791a41 0x1021a9000 + 22972993
25 Simplify3D 0x102d0b4b9 0x1021a9000 + 11936953
26 Simplify3D 0x102d0c6b0 0x1021a9000 + 11941552
27 Simplify3D 0x103773447 0x1021a9000 + 22848583
28 Simplify3D 0x103774181 0x1021a9000 + 22851969
29 Simplify3D 0x102a225d8 0x1021a9000 + 8885720
30 Simplify3D 0x102a22ca8 0x1021a9000 + 8887464
31 CoreFoundation 0x7ff80b532a36 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
32 CoreFoundation 0x7ff80b5329d9 __CFRunLoopDoSource0 + 157
33 CoreFoundation 0x7ff80b5327b6 __CFRunLoopDoSources0 + 217
34 CoreFoundation 0x7ff80b53143a __CFRunLoopRun + 916
35 CoreFoundation 0x7ff80b530a4c CFRunLoopRunSpecific + 560
36 HIToolbox 0x7ff815462fcd RunCurrentEventLoopInMode + 292
37 HIToolbox 0x7ff815462dde ReceiveNextEventCommon + 657
38 HIToolbox 0x7ff815462b38 _BlockUntilNextEventMatchingListInModeWithFilter + 64
39 AppKit 0x7ff80e5227a0 _DPSNextEvent + 858
40 AppKit 0x7ff80e52164a -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1214
41 AppKit 0x7ff80e513cb8 -[NSApplication run] + 586
42 Simplify3D 0x102a21bde 0x1021a9000 + 8883166
43 Simplify3D 0x10376ff86 0x1021a9000 + 22835078
44 Simplify3D 0x103773ad2 0x1021a9000 + 22850258
45 Simplify3D 0x102861366 0x1021a9000 + 7045990
46 dyld 0x2042c641f start + 1903

Thread 1:: com.apple.rosetta.exceptionserver
0 runtime 0x7ff7ffe78694 0x7ff7ffe74000 + 18068

Thread 2:
0 runtime 0x7ff7ffe9687c 0x7ff7ffe74000 + 141436

Thread 3:: Qt bearer thread
0 ??? 0x7ff89b01e9a8 ???
1 libsystem_kernel.dylib 0x7ff80b41f29e poll + 10
2 Simplify3D 0x1037b2554 0x1021a9000 + 23106900
3 Simplify3D 0x1037b3998 0x1021a9000 + 23112088
4 Simplify3D 0x10376ff86 0x1021a9000 + 22835078
5 Simplify3D 0x103625e75 0x1021a9000 + 21483125
6 Simplify3D 0x103626a94 0x1021a9000 + 21486228
7 libsystem_pthread.dylib 0x7ff80b4571d3 _pthread_start + 125
8 libsystem_pthread.dylib 0x7ff80b452bd3 thread_start + 15

Thread 4:
0 runtime 0x7ff7ffe9687c 0x7ff7ffe74000 + 141436

Thread 5:: com.apple.NSEventThread
0 ??? 0x7ff89b01e9a8 ???
1 libsystem_kernel.dylib 0x7ff80b4185b2 mach_msg2_trap + 10
2 libsystem_kernel.dylib 0x7ff80b42672d mach_msg2_internal + 78
3 libsystem_kernel.dylib 0x7ff80b41f5e4 mach_msg_overwrite + 692
4 libsystem_kernel.dylib 0x7ff80b41889a mach_msg + 19
5 CoreFoundation 0x7ff80b532b70 __CFRunLoopServiceMachPort + 145
6 CoreFoundation 0x7ff80b5315fb __CFRunLoopRun + 1365
7 CoreFoundation 0x7ff80b530a4c CFRunLoopRunSpecific + 560
8 AppKit 0x7ff80e682909 _NSEventThread + 132
9 libsystem_pthread.dylib 0x7ff80b4571d3 _pthread_start + 125
10 libsystem_pthread.dylib 0x7ff80b452bd3 thread_start + 15

Thread 6:: QNetworkAccessManager thread
0 ??? 0x7ff89b01e9a8 ???
1 libsystem_kernel.dylib 0x7ff80b41f29e poll + 10
2 Simplify3D 0x1037b24ce 0x1021a9000 + 23106766
3 Simplify3D 0x1037b3998 0x1021a9000 + 23112088
4 Simplify3D 0x10376ff86 0x1021a9000 + 22835078
5 Simplify3D 0x103625e75 0x1021a9000 + 21483125
6 Simplify3D 0x103626a94 0x1021a9000 + 21486228
7 libsystem_pthread.dylib 0x7ff80b4571d3 _pthread_start + 125
8 libsystem_pthread.dylib 0x7ff80b452bd3 thread_start + 15

Thread 7:
0 runtime 0x7ff7ffe9687c 0x7ff7ffe74000 + 141436

Thread 8:
0 runtime 0x7ff7ffe9687c 0x7ff7ffe74000 + 141436

Thread 9:: Thread (pooled)
0 ??? 0x7ff89b01e9a8 ???
1 libsystem_kernel.dylib 0x7ff80b41852e semaphore_wait_trap + 10
2 Simplify3D 0x103627d68 0x1021a9000 + 21491048
3 Simplify3D 0x10362bdd2 0x1021a9000 + 21507538
4 Simplify3D 0x103307557 0x1021a9000 + 18212183
5 Simplify3D 0x102321eef 0x1021a9000 + 1543919
6 Simplify3D 0x1033072cc 0x1021a9000 + 18211532
7 Simplify3D 0x10231d8a0 0x1021a9000 + 1525920
8 Simplify3D 0x102344c4d 0x1021a9000 + 1686605
9 Simplify3D 0x102407ab7 0x1021a9000 + 2484919
10 Simplify3D 0x1024076a5 0x1021a9000 + 2483877
11 Simplify3D 0x102407623 0x1021a9000 + 2483747
12 Simplify3D 0x102358992 0x1021a9000 + 1767826
13 Simplify3D 0x10242c41f 0x1021a9000 + 2634783
14 Simplify3D 0x10242e4ed 0x1021a9000 + 2643181
15 Simplify3D 0x10242e541 0x1021a9000 + 2643265
16 Simplify3D 0x10242e6a3 0x1021a9000 + 2643619
17 Simplify3D 0x103307713 0x1021a9000 + 18212627
18 Simplify3D 0x10362aaf2 0x1021a9000 + 21502706
19 Simplify3D 0x103626a94 0x1021a9000 + 21486228
20 libsystem_pthread.dylib 0x7ff80b4571d3 _pthread_start + 125
21 libsystem_pthread.dylib 0x7ff80b452bd3 thread_start + 15

Thread 10:: Thread (pooled)
0 ??? 0x7ff89b01e9a8 ???
1 libsystem_kernel.dylib 0x7ff80b41852e semaphore_wait_trap + 10
2 Simplify3D 0x103627d68 0x1021a9000 + 21491048
3 Simplify3D 0x10362bdd2 0x1021a9000 + 21507538
4 Simplify3D 0x103307557 0x1021a9000 + 18212183
5 Simplify3D 0x102321eef 0x1021a9000 + 1543919
6 Simplify3D 0x1033072cc 0x1021a9000 + 18211532
7 Simplify3D 0x10231d8a0 0x1021a9000 + 1525920
8 Simplify3D 0x102344c4d 0x1021a9000 + 1686605
9 Simplify3D 0x102407ab7 0x1021a9000 + 2484919
10 Simplify3D 0x1024076a5 0x1021a9000 + 2483877
11 Simplify3D 0x102407623 0x1021a9000 + 2483747
12 Simplify3D 0x102358992 0x1021a9000 + 1767826
13 Simplify3D 0x10242c41f 0x1021a9000 + 2634783
14 Simplify3D 0x10242e4ed 0x1021a9000 + 2643181
15 Simplify3D 0x10242e541 0x1021a9000 + 2643265
16 Simplify3D 0x10242e6a3 0x1021a9000 + 2643619
17 Simplify3D 0x103307713 0x1021a9000 + 18212627
18 Simplify3D 0x10362aaf2 0x1021a9000 + 21502706
19 Simplify3D 0x103626a94 0x1021a9000 + 21486228
20 libsystem_pthread.dylib 0x7ff80b4571d3 _pthread_start + 125
21 libsystem_pthread.dylib 0x7ff80b452bd3 thread_start + 15

Thread 11:: Thread (pooled)
0 ??? 0x7ff89b01e9a8 ???
1 libsystem_kernel.dylib 0x7ff80b41852e semaphore_wait_trap + 10
2 Simplify3D 0x103627d68 0x1021a9000 + 21491048
3 Simplify3D 0x10362bdd2 0x1021a9000 + 21507538
4 Simplify3D 0x103307557 0x1021a9000 + 18212183
5 Simplify3D 0x102321eef 0x1021a9000 + 1543919
6 Simplify3D 0x1033072cc 0x1021a9000 + 18211532
7 Simplify3D 0x10231d8a0 0x1021a9000 + 1525920
8 Simplify3D 0x102344c4d 0x1021a9000 + 1686605
9 Simplify3D 0x102407ab7 0x1021a9000 + 2484919
10 Simplify3D 0x1024076a5 0x1021a9000 + 2483877
11 Simplify3D 0x102407623 0x1021a9000 + 2483747
12 Simplify3D 0x102358992 0x1021a9000 + 1767826
13 Simplify3D 0x10242c41f 0x1021a9000 + 2634783
14 Simplify3D 0x10242e4ed 0x1021a9000 + 2643181
15 Simplify3D 0x10242e541 0x1021a9000 + 2643265
16 Simplify3D 0x10242e6a3 0x1021a9000 + 2643619
17 Simplify3D 0x103307713 0x1021a9000 + 18212627
18 Simplify3D 0x10362aaf2 0x1021a9000 + 21502706
19 Simplify3D 0x103626a94 0x1021a9000 + 21486228
20 libsystem_pthread.dylib 0x7ff80b4571d3 _pthread_start + 125
21 libsystem_pthread.dylib 0x7ff80b452bd3 thread_start + 15

Thread 12:: Thread (pooled)
0 ??? 0x7ff89b01e9a8 ???
1 libsystem_kernel.dylib 0x7ff80b41852e semaphore_wait_trap + 10
2 Simplify3D 0x103627d68 0x1021a9000 + 21491048
3 Simplify3D 0x10362bdd2 0x1021a9000 + 21507538
4 Simplify3D 0x103307557 0x1021a9000 + 18212183
5 Simplify3D 0x102321eef 0x1021a9000 + 1543919
6 Simplify3D 0x1033072cc 0x1021a9000 + 18211532
7 Simplify3D 0x10231d8a0 0x1021a9000 + 1525920
8 Simplify3D 0x102344c4d 0x1021a9000 + 1686605
9 Simplify3D 0x102407ab7 0x1021a9000 + 2484919
10 Simplify3D 0x1024076a5 0x1021a9000 + 2483877
11 Simplify3D 0x102407623 0x1021a9000 + 2483747
12 Simplify3D 0x102358992 0x1021a9000 + 1767826
13 Simplify3D 0x10242c41f 0x1021a9000 + 2634783
14 Simplify3D 0x10242e4ed 0x1021a9000 + 2643181
15 Simplify3D 0x10242e541 0x1021a9000 + 2643265
16 Simplify3D 0x10242e6a3 0x1021a9000 + 2643619
17 Simplify3D 0x103307713 0x1021a9000 + 18212627
18 Simplify3D 0x10362aaf2 0x1021a9000 + 21502706
19 Simplify3D 0x103626a94 0x1021a9000 + 21486228
20 libsystem_pthread.dylib 0x7ff80b4571d3 _pthread_start + 125
21 libsystem_pthread.dylib 0x7ff80b452bd3 thread_start + 15

Thread 13:: Thread (pooled)
0 ??? 0x7ff89b01e9a8 ???
1 libsystem_kernel.dylib 0x7ff80b41852e semaphore_wait_trap + 10
2 Simplify3D 0x103627d68 0x1021a9000 + 21491048
3 Simplify3D 0x10362bdd2 0x1021a9000 + 21507538
4 Simplify3D 0x103307557 0x1021a9000 + 18212183
5 Simplify3D 0x102321eef 0x1021a9000 + 1543919
6 Simplify3D 0x1033072cc 0x1021a9000 + 18211532
7 Simplify3D 0x10231d8a0 0x1021a9000 + 1525920
8 Simplify3D 0x102344c4d 0x1021a9000 + 1686605
9 Simplify3D 0x102407ab7 0x1021a9000 + 2484919
10 Simplify3D 0x1024076a5 0x1021a9000 + 2483877
11 Simplify3D 0x102407623 0x1021a9000 + 2483747
12 Simplify3D 0x102358992 0x1021a9000 + 1767826
13 Simplify3D 0x10242c41f 0x1021a9000 + 2634783
14 Simplify3D 0x10242e4ed 0x1021a9000 + 2643181
15 Simplify3D 0x10242e541 0x1021a9000 + 2643265
16 Simplify3D 0x10242e6a3 0x1021a9000 + 2643619
17 Simplify3D 0x103307713 0x1021a9000 + 18212627
18 Simplify3D 0x10362aaf2 0x1021a9000 + 21502706
19 Simplify3D 0x103626a94 0x1021a9000 + 21486228
20 libsystem_pthread.dylib 0x7ff80b4571d3 _pthread_start + 125
21 libsystem_pthread.dylib 0x7ff80b452bd3 thread_start + 15
ianmac
Posts: 2
Joined: Mon Jan 24, 2022 12:44 pm

Re: Random MacOS (Ventura) Crashes

Actually I can get it (5.0.2) to consistently crash on different Mac Machines running different os's including 12.6.3. The way to kill it is just after I save a Factory file then hit "prepare to print". 9 times out of 10 she crashes for me. (Ohh and the file saving process had been completed successfully)
If however I save the Factory file then go back into the "Edit processing settings" (No changes required) then back out and click on "prepare to print" it does not crash as often. A total pain and hope they can get the bug sorted. Would love to know if you can replicate the crashes like I can? Ohh does not matter what model I am using !!
ianmac
Posts: 2
Joined: Mon Jan 24, 2022 12:44 pm

Re: Random MacOS (Ventura) Crashes

Apologies forgot to add - All Mac's are Intel not M.
S3D-Jason
Posts: 1608
Joined: Sun May 31, 2015 6:01 am

Re: Random MacOS (Ventura) Crashes

Version 5.1 was just released, which included numerous bug fixes specifically for the Mac OS version of Simplify3D. The new changes resolved all of the crashing issues the we have been able to successfully reproduce, so we expect V5.1 should be far more stable on Ventura and other recent apple OS versions.

Version 5.1 also now has native Apple silicon M1/M2 support, so the software should run much faster as well.

Thank you for reporting the issue!

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