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Always crashes when trying this same slice.

Posted: Mon May 28, 2018 8:29 pm
by Bluemeane
I have a project I am working on, and it is one small STL file that I have imported 5 times, and placed on my print bed in the corners and the middle. I have then copied the same process 5 times, and assigned one process to each copy of the object.
crash 1.JPG
crash 2.JPG
I then select to print it, and select them all, and select sequential printing, and as soon it gets to "Writing Toolpaths" it crashes out completely, with no errors.

Here is the output of the event viewer in Windows:

Faulting application name: Simplify3D.exe, version: 4.0.1.0, time stamp: 0x5a58f07b
Faulting module name: Simplify3D.exe, version: 4.0.1.0, time stamp: 0x5a58f07b
Exception code: 0xc0000005
Fault offset: 0x00000000000eb7dd
Faulting process id: 0x1a94
Faulting application start time: 0x01d3f6e12bc67373
Faulting application path: C:\Program Files\Simplify3D-4.0.1\Simplify3D.exe
Faulting module path: C:\Program Files\Simplify3D-4.0.1\Simplify3D.exe
Report Id: 25ed6ba5-5bfb-4b93-bb9e-9c10ef8588bd
Faulting package full name:
Faulting package-relative application ID:


- System

- Provider

[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2018-05-29T00:18:21.298006000Z

EventRecordID 1825

Channel Application

Computer Bulldog

Security


- EventData

Simplify3D.exe
4.0.1.0
5a58f07b
Simplify3D.exe
4.0.1.0
5a58f07b
c0000005
00000000000eb7dd
1a94
01d3f6e12bc67373
C:\Program Files\Simplify3D-4.0.1\Simplify3D.exe
C:\Program Files\Simplify3D-4.0.1\Simplify3D.exe
25ed6ba5-5bfb-4b93-bb9e-9c10ef8588bd

Re: Always crashes when trying this same slice.

Posted: Tue May 29, 2018 10:53 pm
by Bluemeane
Seriously??

We pay for this application and there is no real support? I need help with this issue.

Re: Always crashes when trying this same slice.

Posted: Wed May 30, 2018 12:27 am
by blackbird2016
Then get in contact with their customer Support.
This is just a user forum.

Re: Always crashes when trying this same slice.

Posted: Wed May 30, 2018 12:49 am
by Bluemeane
lol I did that, but haven't gotten a reply yet, that's why I did this.

And their first support layer points you here btw ;)