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HE3D Profile Available?

Posted: Sun Mar 31, 2019 5:31 pm
by jeffdriscoll
I am running v4.1.1. I am looking for a profile for an HE3D K280 printer. The S3D product information indicates the HE3D printers are supported. When I use the configuration assistant I don't see anything HE3D on the dropdown list.

Suggestions?

Re: HE3D Profile Available?

Posted: Mon Apr 01, 2019 2:29 pm
by S3D-Chris
Please contact our support team at [email protected] and we will send you the profile.

Re: HE3D Profile Available?

Posted: Mon May 27, 2019 11:54 am
by Bill-Devine
Curious that when you say a printer is supported that it is not delivered with the software.
I mean we do pay for this. We as users should not have to request supported printer profiles.
Nothing is more irritating that getting a new printer which I the software says is supported and then have to wait days for the profile to be emailed to them.