Hello,
All the models that I´m importing on simplify is not being solid, I don´t know if it is a problem of my computer or some option of the software, I can´t position the supports in manual mode because they dont identify de model they pass trhough this.
But the automatic support creation is working normally.
I took this model just to explain because all model that I tried happened the same problem.
Link of original model from thingiverse: https://www.thingiverse.com/thing:2205745
object seeing by side:
object seeing by front:
trying to insert the supports in manual mode:
Best Regards.