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Creality CR-10 MAX

Posted: Fri Mar 27, 2020 4:36 pm
by butwhyowhy
The website says it supports the MAX but I do not see the option in the Configuration Assistant. Anyone know where to get the profile? Thank you.

Re: Creality CR-10 MAX

Posted: Mon Mar 30, 2020 9:47 am
by S3D-Chris
Please contact our support team at [email protected] and they will send you a Creality CR-10 MAX profile to try.

Re: Creality CR-10 MAX

Posted: Fri May 22, 2020 3:28 pm
by vtmatteo
I'm having this same issue. It'd be helpful to post some basic settings for the configuration assistant until the profile is selectable.

Re: Creality CR-10 MAX

Posted: Sat Jun 27, 2020 7:48 am
by Picard1471
I bought the software yesterday after looking and seeing the creality cr10 Max was compatible but on installing the software I cannot find my printer in the options I see from your posts you’ve had same issue did they send you the settings etc... ?????

If I can’t get the settings I will just ask for a refund

Re: Creality CR-10 MAX

Posted: Wed Jul 01, 2020 9:55 am
by S3D-Chris
S3D-Chris wrote: Mon Mar 30, 2020 9:47 am Please contact our support team at [email protected] and they will send you a Creality CR-10 MAX profile to try.

Re: Creality CR-10 MAX

Posted: Wed Oct 20, 2021 3:09 am
by Fin3D
The key question still remains: Why isn't the named profile in the Configurator? It may take even several days until Simplify3D will answer the e-mail. Who benefits, if everyone needs to bother to Simplify with e-mail requests? -No-one.