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S3D freezing under MacOS Big Sur
Posted: Fri Dec 25, 2020 8:31 am
by MartinNYHC
Hey and Marry Xmas.
Since I'm using MacOS Bis Sur S3D is freezing from time to time. Just did a fresh installation of Big Sur nad the problem persists. This only happens "from time to time" and not at every usage. Please let me know if you need any further details for debugging.
Thanks, Martin
Re: S3D freezing under MacOS Big Sur
Posted: Fri Dec 25, 2020 8:32 am
by MartinNYHC
Oh yes.... OS doesn't report that the application is not responding or similar but S3D is just frozen.
Re: S3D freezing under MacOS Big Sur
Posted: Mon Dec 28, 2020 2:22 am
by MartinNYHC
Any feedback please?
Re: S3D freezing under MacOS Big Sur
Posted: Mon Dec 28, 2020 11:34 am
by jel111
I am using Big Sur 11.1 and have no issues.
Re: S3D freezing under MacOS Big Sur
Posted: Mon Dec 28, 2020 11:48 am
by MartinNYHC
Just had two "freezer". They occured when having multiple print profiles and adding models to them.
Re: S3D freezing under MacOS Big Sur
Posted: Wed Jan 06, 2021 11:49 am
by MartinNYHC
Dear Support Team,
I would at least expect an answer to my bug report. I'm a paying customer.
Thanks, Martin
Re: S3D freezing under MacOS Big Sur
Posted: Wed Jan 06, 2021 1:40 pm
by S3D-Jake
Sorry to have not responded to you sooner. Our support team will be happy to assist you. Please contact them here:
https://www.simplify3d.com/contact