S3D-Jason
Posts: 1383
Joined: Sun May 31, 2015 6:01 am

Re: Cannot Activate New S3D Lisence

We've seen this happen with machines there are using old operating systems with outdated SSL certificates. Most operating systems receive the latest verified certificates along with each software update. Certificates tend to be updated on websites every 6-12 months, so if your computer hasn't received software updates in more than a year, there's a good chance the certificates are outdated and will refuse to connect.

If you are running an older operating system like Mac OS 10.14 and earlier or Windows 7 and earlier, there is a very good chance this is the culprit. Mac OS 10.14 stopped being supported by Apple in mid 2021 and Windows 7 is no longer supported by Microsoft as of early 2020.

Return to “Troubleshooting and Bug Reports”