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Cannot Activate New S3D Lisence
Posted: Tue Oct 05, 2021 7:35 pm
by Jparm
I just bought Simplify, and I cannot activate my license. I keep getting "Unable to connect to the activation server. Please ensure that you have an active internet connection prior to activating." My computer is connected to the internet. I'm posting to this forum from that computer (2015 macbook pro, fully updated.)
Re: Cannot Activate New S3D Lisence
Posted: Wed Oct 13, 2021 3:24 am
by susanne1963
guten morgen, ich habe gestern eine drittlizenz gekauft und das programm lässt sich nicht mehr starten. ich bekomme die fehlermeldung wie im anhang zu lesen. ich weiss gar nicht mehr, was ich noch alles ausprobieren soll, damit das programm wieder arbeitet... weiss bitte jemand rat? eine lösung?
LG.
Re: Cannot Activate New S3D Lisence
Posted: Fri Oct 15, 2021 8:48 am
by Firefox3D
I think the servers are down, my software is hanging when I quit it, looking for a server that is not there.
Re: Cannot Activate New S3D Lisence
Posted: Sun Oct 17, 2021 12:12 pm
by zetaz
i have the same issue this morning. But it was just a "firewall" issue in my computer ( i use Gdata AV)
Re: Cannot Activate New S3D Lisence
Posted: Mon Oct 18, 2021 10:46 pm
by AkiShiba
I am same situation.
When I launch Simplify3d, the error message "Unable to connect to the activation server. Please ensure that you have an active internet connection prior to activating." But my Mac is connected to internet and I see internet sites. I tried 2 Macs (Mac Pro 2009 OSX10.11.6, Mac Book Air OSX10.10.5). The version of Simplify3d is 4.1.2.
When I tried on Windows 8.1 of Parallel desktop, Simplify3d on Win succeeded to connect to the activation server. But Simplify3d on Mac could not.
Re: Cannot Activate New S3D Lisence
Posted: Mon Oct 25, 2021 10:28 pm
by kwoktony919
is simplify 3D closed?
Re: Cannot Activate New S3D Lisence
Posted: Tue Oct 26, 2021 10:47 am
by S3D-Jake
kwoktony919 wrote: ↑Mon Oct 25, 2021 10:28 pm
is simplify 3D closed?
No sir. All systems are go! If you have issues communicating with the activation server please contact customer support.
https://www.simplify3d.com/contact
Re: Cannot Activate New S3D Lisence
Posted: Mon Nov 01, 2021 3:26 pm
by cityshaker
I'm having this same problem today "Unable to connect to the activation server. Please ensure that you have an active internet connection prior to activating." How did others fix this problem?
Re: Cannot Activate New S3D Lisence
Posted: Mon Nov 22, 2021 1:27 pm
by S3D-Jake
cityshaker wrote: ↑Mon Nov 01, 2021 3:26 pm
I'm having this same problem today "Unable to connect to the activation server. Please ensure that you have an active internet connection prior to activating." How did others fix this problem?
Have you tried
contacting support?
Re: Cannot Activate New S3D Lisence
Posted: Fri Dec 17, 2021 11:52 am
by waynejacobsen
Same problem
wifi established,yes
Ver 4.2.1 OSX,yes
Firewall open to anyone,yes
Two license active,yes
Still error: unable to connect to the application server
Any workaround or fixes?