Simplify3D 4.1.2 update broke my Simplify3D
Posted: Sat Jun 25, 2022 11:36 pm
The Simplify3D update to 4.1.2 from 4.1.1 logged me out of my account and deactivated my seat. It also locks up when I try to edit any process and have to kill the Simplify3D using windows task manage.
I tried reinstalling from downloading 4.1.2 and logging back in and rebooting windows.
Uninstalling and reinstalling and rebooting windows.
I looked in" C:\Users\%USER%\AppData\Roaming" to see if I could delete a Simplify3D folder as this is sometimes necessary with some application and normally resolves these type of issues. No such Simplify3D folder exist to delete.
I looked in "C:\Users\%USER%\AppData\Local" and it had a Simplify3D folder but it was just for loading last session. I deleted it and next time I loaded Simplify3D it did not load the last session. I then tried to import a new model and add a new process and it locked up again.
I tried all of my tricks that normally resolve updated software issues, but they did not work with Simplify3D.
I can not try to uninstall and reinstall Simplify3D 4.1.1 being as I do not have that anymore, and we can not download orders versions.
I would really like to be able to use my Simplify3D again please. Can I get 4.1.1 from you to see if it fixes the problem? Can we turn of automatic updates for the test?
I tried reinstalling from downloading 4.1.2 and logging back in and rebooting windows.
Uninstalling and reinstalling and rebooting windows.
I looked in" C:\Users\%USER%\AppData\Roaming" to see if I could delete a Simplify3D folder as this is sometimes necessary with some application and normally resolves these type of issues. No such Simplify3D folder exist to delete.
I looked in "C:\Users\%USER%\AppData\Local" and it had a Simplify3D folder but it was just for loading last session. I deleted it and next time I loaded Simplify3D it did not load the last session. I then tried to import a new model and add a new process and it locked up again.
I tried all of my tricks that normally resolve updated software issues, but they did not work with Simplify3D.
I can not try to uninstall and reinstall Simplify3D 4.1.1 being as I do not have that anymore, and we can not download orders versions.
I would really like to be able to use my Simplify3D again please. Can I get 4.1.1 from you to see if it fixes the problem? Can we turn of automatic updates for the test?