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V5 Crash

Posted: Thu Dec 15, 2022 2:26 pm
by Mayk
The Program starts but after a few seconds it crash with a error Message that something happens with the RAM Adress.+

Windows 10 all Updates installed. V4.1.2 is working.

Re: V5 Crash

Posted: Thu Dec 15, 2022 2:37 pm
by Mayk
Open Windows Explorer and navigate to the following directory:

C:/Users/%USERNAME%/AppData/Local/Simplify3D/S3D-Software

You may need to enable hidden folders to access this directory. Once there, please try deleting the file called "savedState.factory". Then, open Simplify3D again.



worked for me.


Thanks!

Re: V5 Crash

Posted: Fri Dec 16, 2022 10:41 am
by S3D-Jason
Good to hear that deleting that file helped solve the problem. Any chance you have a copy of the problematic file that was there originally? Might help us understand what was causing this.