Problems running V5 on Linux

[Bench]

I don't know how many people out there are running S3D on Linux, but I am nearly completely blocked from even running V5 and wondering if anyone else has been through this and solved the problem. The installer appears to run fine, but the only way I can get the software to run successfully is to then run the program as root, and that is not acceptable for everyday use.

Without fail, if I don't run it as root, after I enter my credentials I get a popup stating, "Failed to activate software. The software will now exit." When I click OK, a window with what appears to be the V5 interface flashes for a fraction of a second and then disappears. I did a video screen capture and I can see the V5 window for just a couple of frames, and the title bar even says "(Licensed to .....)" with my name in it. So even though it seems to have successfully phoned home and validated my license, it just won't run as me.

I have tried nearly every combination of:

1) running the installer
a) from a root login shell
b) from my unprivileged user's login shell using the sudo command
c) as my unprivileged user; this results in a message "There has been an error. This installer requires root privileges. Please become superuser before executing the installer"

2) checking or unchecking the "Launch Simplify3D Now" box at the end of the installer (leaving it checked works, because then S3D launches as root)

3) installing to
a) /opt/Simplify3D-5.0.0
b) same as (a), then copying /opt/Simplify3D-5.0.0 to my home directory and changing ownership to my unprivileged user

4) without or without running /opt/Simplify3D-5.0.0/AddUserPermissions.sh

5) OS versions:
a) Linux Mint MATE 21 (recently installed laptop)
b) booting from multiple live images on USB stick (Ubuntu 20.04, 22.04, Lubuntu 22.04, Linux Mint Cinnamon 20.3 and 21)

6) Hardware: four computers in all, ranging from 16 to 64 GB of RAM, all with ample HDD/SSD or RAM disk space to install S3D V5

7) Authenticating my license when running /opt/Simplify3D-5.0.0/LaunchScript.sh
a) entering my correct credentials
b) entering a garbage password (displays an appropriate error message, confirming that it is talking to the S3D server(s))

I don't know what else to try.

[DaveTea]

I feel ya.

They have a Linux version but it doesnt work if you use their installer. And like you said running as 'root' is simply stupid.

The Linux support for 4 was spotty but you could work around it. This version? I paid but i cant run it unless I run it as 'root'.

Yeah....nope.

You posted a detailed query here on Dec 30 and as of Jan 13 still zero response from S3D. Says it all. They dont actually have a Linux version they support. They just have a half baked version they sell and then they run.

[faisyl]

For people coming here with issues running Simplify3D as a regular user (not root), here's a solution that should work:

First, run the application as root (sudo ./Simplify3d) should work and you should be able to register and run the software properly.
Then quit the app and copy the files from root's activated state to the user you want to run as:

Code: Select all

sudo cp ~root/.local/share/Simplify3D/S3D-Software-V5/* ~<MY USERNAM>/.local/share/Simplify3D/S3D-Software-V5/
sudo chown -R <MYUSERNAME>:<MYUSERNAME> ~<MY USERNAM>/.local/share/Simplify3D/S3D-Software-V5/

This should copy the files from root's account to your own - replace <MYSERNAME> with your username.
This allows to now launch and run the software as me