bolsoncerrado
Posts: 177
Joined: Tue Mar 17, 2015 10:55 am

[FIXED] Random MacOS (Ventura) Crashes

I get this type on daily basis...






-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: Simplify3D [38926]
Path: /Applications/3D/*/Simplify3D.app/Contents/MacOS/Simplify3D
Identifier: com.simplify3d.S3D-Software-V5
Version: 5.0.2 (???)
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2023-03-19 11:46:18.7466 +0100
OS Version: macOS 13.2.1 (22D68)
Report Version: 12
Anonymous UUID: 41F4FDAA-DA47-995E-55D7-DC00BCEA34BE

Sleep/Wake UUID: F9445EDB-0C86-4D71-A212-F157512BC5C8

Time Awake Since Boot: 390000 seconds
Time Since Wake: 3801 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0xf00007fdb75755ad -> 0x000007fdb75755ad (possible pointer authentication failure)
Exception Codes: 0x0000000000000001, 0xf00007fdb75755ad

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [38926]

VM Region Info: 0x7fdb75755ad is not in any region. Bytes after previous region: 8305247737262 Bytes before following region: 131791551244883
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
commpage (reserved) 1000000000-7000000000 [384.0G] ---/--- SM=NUL ...(unallocated)
---> GAP OF 0x7f6ad3f00000 BYTES
MALLOC_LARGE 7fdad3f00000-7fdadb144000 [114.3M] rw-/rwx SM=COW

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 Simplify3D 0x101b6797e 0x10057b000 + 22989182
1 Simplify3D 0x101b6add0 0x10057b000 + 23002576
2 Simplify3D 0x100a07492 0x10057b000 + 4768914
3 Simplify3D 0x100bc83f8 0x10057b000 + 6607864
4 Simplify3D 0x100bb82b8 0x10057b000 + 6542008
5 Simplify3D 0x101b69294 0x10057b000 + 22995604
6 Simplify3D 0x100c4c1f4 0x10057b000 + 7148020
7 Simplify3D 0x100654b02 0x10057b000 + 891650
8 Simplify3D 0x101b69294 0x10057b000 + 22995604
9 Simplify3D 0x10119a62f 0x10057b000 + 12711471
10 Simplify3D 0x10119a4cc 0x10057b000 + 12711116
11 Simplify3D 0x10119b58e 0x10057b000 + 12715406
12 Simplify3D 0x101111616 0x10057b000 + 12150294
13 Simplify3D 0x1010dd4b9 0x10057b000 + 11936953
14 Simplify3D 0x1010e025d 0x10057b000 + 11948637
15 Simplify3D 0x101b45447 0x10057b000 + 22848583
16 Simplify3D 0x1010ddd41 0x10057b000 + 11939137
17 Simplify3D 0x10112b624 0x10057b000 + 12256804
18 Simplify3D 0x10112a3b0 0x10057b000 + 12252080
19 Simplify3D 0x1010dd4b9 0x10057b000 + 11936953
20 Simplify3D 0x1010de6b0 0x10057b000 + 11941552
21 Simplify3D 0x101b45447 0x10057b000 + 22848583
22 Simplify3D 0x1013d5787 0x10057b000 + 15050631
23 Simplify3D 0x1013c5c1c 0x10057b000 + 14986268
24 Simplify3D 0x100df4ca8 0x10057b000 + 8887464
25 CoreFoundation 0x7ff81b6cbed1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
26 CoreFoundation 0x7ff81b6cbe80 __CFRunLoopDoSource0 + 157
27 CoreFoundation 0x7ff81b6cbc4e __CFRunLoopDoSources0 + 212
28 CoreFoundation 0x7ff81b6ca8a8 __CFRunLoopRun + 943
29 CoreFoundation 0x7ff81b6c9e7f CFRunLoopRunSpecific + 560
30 HIToolbox 0x7ff82555c766 RunCurrentEventLoopInMode + 292
31 HIToolbox 0x7ff82555c396 ReceiveNextEventCommon + 199
32 HIToolbox 0x7ff82555c2b3 _BlockUntilNextEventMatchingListInModeWithFilter + 70
33 AppKit 0x7ff81e7552f3 _DPSNextEvent + 909
34 AppKit 0x7ff81e754174 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1219
35 AppKit 0x7ff81e7467b7 -[NSApplication run] + 586
36 Simplify3D 0x100df3bde 0x10057b000 + 8883166
37 Simplify3D 0x101b41f86 0x10057b000 + 22835078
38 Simplify3D 0x101b45ad2 0x10057b000 + 22850258
39 Simplify3D 0x100c33366 0x10057b000 + 7045990
40 dyld 0x20258b310 start + 2432





EDIT: 20th March:


-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: Simplify3D [47812]
Path: /Applications/3D/*/Simplify3D.app/Contents/MacOS/Simplify3D
Identifier: com.simplify3d.S3D-Software-V5
Version: 5.0.2 (???)
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2023-03-20 18:48:35.9445 +0100
OS Version: macOS 13.2.1 (22D68)
Report Version: 12
Anonymous UUID: 41F4FDAA-DA47-995E-55D7-DC00BCEA34BE

Sleep/Wake UUID: F9445EDB-0C86-4D71-A212-F157512BC5C8

Time Awake Since Boot: 500000 seconds
Time Since Wake: 115539 seconds

System Integrity Protection: enabled

Crashed Thread: 28 Thread (pooled)

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:
abort() called


Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_platform.dylib 0x7ff81b61e67e _platform_memmove$VARIANT$Rosetta + 174
1 AppleMetalOpenGLRenderer 0x11328e2a0 GLDTextureRec::uploadTextureLevel(unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, GLDBufferRec*, unsigned char*, int, int, int, id<MTLCommandBufferSPI> () block_pointer, void (objc_object<MTLCommandBufferSPI>, unsigned int) block_pointer, void (void () block_pointer) block_pointer, void (void () block_pointer), GLDPixelModeRec const*, bool, bool) + 2718
2 AppleMetalOpenGLRenderer 0x1132c74a4 gldModifyTexSubImage + 1898
3 GLEngine 0x7ffa319ee54a glTexImage2D_Exec + 1926
4 libGL.dylib 0x7ffa319cc190 glTexImage2D + 55
5 Simplify3D 0x1017b1866 0x100926000 + 15251558
6 Simplify3D 0x1017b1410 0x100926000 + 15250448
7 Simplify3D 0x1019df12e 0x100926000 + 17535278
8 Simplify3D 0x10148f824 0x100926000 + 11966500
9 Simplify3D 0x10148fb12 0x100926000 + 11967250
10 Simplify3D 0x1014948ff 0x100926000 + 11987199
11 Simplify3D 0x1014bca56 0x100926000 + 12151382
12 Simplify3D 0x101593d04 0x100926000 + 13032708
13 Simplify3D 0x1014884b9 0x100926000 + 11936953
14 Simplify3D 0x1014896b0 0x100926000 + 11941552
15 Simplify3D 0x101ef0447 0x100926000 + 22848583
16 Simplify3D 0x10149001f 0x100926000 + 11968543
17 Simplify3D 0x101490be7 0x100926000 + 11971559
18 Simplify3D 0x1014bf57b 0x100926000 + 12162427
19 Simplify3D 0x1014bf4d4 0x100926000 + 12162260
20 Simplify3D 0x101f14294 0x100926000 + 22995604
21 Simplify3D 0x101026ec7 0x100926000 + 7343815
22 Simplify3D 0x101f0ea41 0x100926000 + 22972993
23 Simplify3D 0x1014884b9 0x100926000 + 11936953
24 Simplify3D 0x1014896b0 0x100926000 + 11941552
25 Simplify3D 0x101ef0447 0x100926000 + 22848583
26 Simplify3D 0x101ef1181 0x100926000 + 22851969
27 Simplify3D 0x10119f5d8 0x100926000 + 8885720
28 Simplify3D 0x10119fca8 0x100926000 + 8887464
29 CoreFoundation 0x7ff81b6cbed1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
30 CoreFoundation 0x7ff81b6cbe80 __CFRunLoopDoSource0 + 157
31 CoreFoundation 0x7ff81b6cbc4e __CFRunLoopDoSources0 + 212
32 CoreFoundation 0x7ff81b6ca8a8 __CFRunLoopRun + 943
33 CoreFoundation 0x7ff81b6c9e7f CFRunLoopRunSpecific + 560
34 HIToolbox 0x7ff82555c766 RunCurrentEventLoopInMode + 292
35 HIToolbox 0x7ff82555c576 ReceiveNextEventCommon + 679
36 HIToolbox 0x7ff82555c2b3 _BlockUntilNextEventMatchingListInModeWithFilter + 70
37 AppKit 0x7ff81e7552f3 _DPSNextEvent + 909
38 AppKit 0x7ff81e754174 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1219
39 AppKit 0x7ff81e7467b7 -[NSApplication run] + 586
40 Simplify3D 0x10119ebde 0x100926000 + 8883166
41 Simplify3D 0x101eecf86 0x100926000 + 22835078
42 Simplify3D 0x101ef0ad2 0x100926000 + 22850258
43 Simplify3D 0x100fde366 0x100926000 + 7045990
44 dyld 0x202a76310 start + 2432

Thread 1:: com.apple.rosetta.exceptionserver
0 runtime 0x7ff7ffc2c614 0x7ff7ffc28000 + 17940
1 runtime 0x7ff7ffc38530 0x7ff7ffc28000 + 66864
2 runtime 0x7ff7ffc39f30 0x7ff7ffc28000 + 73520
S3D-Jason
Posts: 1379
Joined: Sun May 31, 2015 6:01 am

Re: Random MacOS (Ventura) Crashes

We haven't been able to reproduce this on our end running Ventura, so pasting crash reports isn't nearly as helpful as providing details about the action operations you are doing in the software.

Can you post some example files and instructions that will re-create the issue? If we can't reproduce it on our end, the team will have little hope of fixing it.
mehrwiedu
Posts: 4
Joined: Tue Mar 28, 2023 5:46 am

Re: Random MacOS (Ventura) Crashes

It's not my post, but I have the problem with macOS Ventura on a MacMini M1 that I can't use the "variable setting wizzard". I can add different Z-positions, but when I try to accept the settings with OK, S3D crashes. I can reproduce this on any model with any Z position and at any time. Even after restarting the software or restarting the computer. Also after reinstalling the software.
bolsoncerrado
Posts: 177
Joined: Tue Mar 17, 2015 10:55 am

Re: Random MacOS (Ventura) Crashes

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: Simplify3D [41115]
Path: /Applications/3D/*/Simplify3D.app/Contents/MacOS/Simplify3D
Identifier: com.simplify3d.S3D-Software-V5
Version: 5.0.2 (???)
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2023-04-01 13:49:13.8817 +0200
OS Version: macOS 13.2.1 (22D68)
Report Version: 12
Anonymous UUID: 41F4FDAA-DA47-995E-55D7-DC00BCEA34BE

Sleep/Wake UUID: FC1C9535-80F5-42CF-82B0-47E089940D28

Time Awake Since Boot: 330000 seconds
Time Since Wake: 10620 seconds

System Integrity Protection: enabled

Crashed Thread: 15 Thread (pooled)

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x1000000000000000 -> 0x0000000000000000 (possible pointer authentication failure)
Exception Codes: 0x0000000000000001, 0x1000000000000000

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [41115]

VM Region Info: 0 is not in any region. Bytes before following region: 4371472384
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
--->
__TEXT 1048f6000-10649a000 [ 27.6M] r-x/r-x SM=COW ...OS/Simplify3D

Thread 0:: Dispatch queue: com.apple.main-thread
0 Simplify3D 0x10490a2de 0x1048f6000 + 82654
1 Simplify3D 0x10490bdcd 0x1048f6000 + 89549
2 Simplify3D 0x10490be21 0x1048f6000 + 89633
3 Simplify3D 0x10490bf83 0x1048f6000 + 89987
4 Simplify3D 0x105a542cc 0x1048f6000 + 18211532
5 Simplify3D 0x10490a8bc 0x1048f6000 + 84156
6 Simplify3D 0x104a91938 0x1048f6000 + 1685816
7 Simplify3D 0x104e151b4 0x1048f6000 + 5370292
8 Simplify3D 0x104e14569 0x1048f6000 + 5367145
9 Simplify3D 0x105ee4294 0x1048f6000 + 22995604
10 Simplify3D 0x104da2ef2 0x1048f6000 + 4902642
11 Simplify3D 0x104da315e 0x1048f6000 + 4903262
12 Simplify3D 0x104dad513 0x1048f6000 + 4945171
13 Simplify3D 0x104eabf90 0x1048f6000 + 5988240
14 Simplify3D 0x104eac112 0x1048f6000 + 5988626
15 Simplify3D 0x104eb2eff 0x1048f6000 + 6016767
16 Simplify3D 0x105ee4294 0x1048f6000 + 22995604
17 Simplify3D 0x1054507f8 0x1048f6000 + 11905016
18 Simplify3D 0x105edea41 0x1048f6000 + 22972993
19 Simplify3D 0x1054584b9 0x1048f6000 + 11936953
20 Simplify3D 0x1054596b0 0x1048f6000 + 11941552
21 Simplify3D 0x105ec0447 0x1048f6000 + 22848583
22 Simplify3D 0x105ec1181 0x1048f6000 + 22851969
23 Simplify3D 0x10516f5d8 0x1048f6000 + 8885720
24 Simplify3D 0x10516fca8 0x1048f6000 + 8887464
25 CoreFoundation 0x7ff80c1d3ed1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
26 CoreFoundation 0x7ff80c1d3e80 __CFRunLoopDoSource0 + 157
27 CoreFoundation 0x7ff80c1d3c4e __CFRunLoopDoSources0 + 212
28 CoreFoundation 0x7ff80c1d28a8 __CFRunLoopRun + 943
29 CoreFoundation 0x7ff80c1d1e7f CFRunLoopRunSpecific + 560
30 HIToolbox 0x7ff816064766 RunCurrentEventLoopInMode + 292
31 HIToolbox 0x7ff816064396 ReceiveNextEventCommon + 199
32 HIToolbox 0x7ff8160642b3 _BlockUntilNextEventMatchingListInModeWithFilter + 70
33 AppKit 0x7ff80f25d2f3 _DPSNextEvent + 909
34 AppKit 0x7ff80f25c174 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1219
35 AppKit 0x7ff80f24e7b7 -[NSApplication run] + 586
36 Simplify3D 0x10516ebde 0x1048f6000 + 8883166
37 Simplify3D 0x105ebcf86 0x1048f6000 + 22835078
38 Simplify3D 0x105ec0ad2 0x1048f6000 + 22850258
39 Simplify3D 0x104fae366 0x1048f6000 + 7045990
40 dyld 0x206a75310 start + 2432

Thread 1:: com.apple.rosetta.exceptionserver
0 runtime 0x7ff7ffcda614 0x7ff7ffcd6000 + 17940
1 runtime 0x7ff7ffcf2c8c 0x7ff7ffcd6000 + 117900
2 runtime 0x7ff7ffcf2e48 0x7ff7ffcd6000 + 118344
3 runtime 0x7ff7ffce6c60 0x7ff7ffcd6000 + 68704
4 runtime 0x7ff7ffce7f30 0x7ff7ffcd6000 + 73520




It's a BRAND NEW M1 Mac and we can't compare the fact Windows tends to get clogged by third party applciations but this Mac does not run any special apps that would make S3D behave like this....


Oh well... :(
bolsoncerrado
Posts: 177
Joined: Tue Mar 17, 2015 10:55 am

Re: Random MacOS (Ventura) Crashes

It happens virtually with ANY of the previous factory files I had no issues on with v4.

This is L-A-M-E.

I cant send the files, they're from customers.

Here, two more in a ROW.

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: Simplify3D [15181]
Path: /Applications/3D/*/Simplify3D.app/Contents/MacOS/Simplify3D
Identifier: com.simplify3d.S3D-Software-V5
Version: 5.0.2 (???)
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2023-04-16 10:35:50.8856 +0200
OS Version: macOS 13.3.1 (22E261)
Report Version: 12
Anonymous UUID: 41F4FDAA-DA47-995E-55D7-DC00BCEA34BE

Sleep/Wake UUID: 4E16EA2A-78D2-4BE8-B025-EDB269A9A2B3

Time Awake Since Boot: 99000 seconds
Time Since Wake: 1367 seconds

System Integrity Protection: enabled

Crashed Thread: 22 Thread (pooled)

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:
abort() called


Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_platform.dylib 0x7ff817b82b4e _platform_memmove$VARIANT$Rosetta + 174
1 AppleMetalOpenGLRenderer 0x1130dbfb8 GLDTextureRec::uploadTextureLevel(unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, GLDBufferRec*, unsigned char*, int, int, int, id<MTLCommandBufferSPI> () block_pointer, void (objc_object<MTLCommandBufferSPI>, unsigned int) block_pointer, void (void () block_pointer) block_pointer, void (void () block_pointer), GLDPixelModeRec const*, bool, bool) + 2806
2 AppleMetalOpenGLRenderer 0x113114485 gldModifyTexSubImage + 1899
3 GLEngine 0x7ffa2f292d71 glTexImage2D_Exec + 1929
4 libGL.dylib 0x7ffa2f271190 glTexImage2D + 55
5 Simplify3D 0x1015da866 0x10074f000 + 15251558
6 Simplify3D 0x1015da410 0x10074f000 + 15250448
7 Simplify3D 0x10180812e 0x10074f000 + 17535278
8 Simplify3D 0x1012b8824 0x10074f000 + 11966500
9 Simplify3D 0x1012b8b12 0x10074f000 + 11967250
10 Simplify3D 0x1012bd8ff 0x10074f000 + 11987199
11 Simplify3D 0x1012e5a56 0x10074f000 + 12151382
12 Simplify3D 0x1013bcd04 0x10074f000 + 13032708
13 Simplify3D 0x1012b14b9 0x10074f000 + 11936953
14 Simplify3D 0x1012b26b0 0x10074f000 + 11941552
15 Simplify3D 0x101d19447 0x10074f000 + 22848583
16 Simplify3D 0x101d1a181 0x10074f000 + 22851969
17 Simplify3D 0x100fc85d8 0x10074f000 + 8885720
18 Simplify3D 0x100fc8ca8 0x10074f000 + 8887464
19 CoreFoundation 0x7ff817c2ea36 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
20 CoreFoundation 0x7ff817c2e9d9 __CFRunLoopDoSource0 + 157
21 CoreFoundation 0x7ff817c2e7b6 __CFRunLoopDoSources0 + 217
22 CoreFoundation 0x7ff817c2d43a __CFRunLoopRun + 916
23 CoreFoundation 0x7ff817c2ca4c CFRunLoopRunSpecific + 560
24 HIToolbox 0x7ff821b5efcd RunCurrentEventLoopInMode + 292
25 HIToolbox 0x7ff821b5edde ReceiveNextEventCommon + 657
26 HIToolbox 0x7ff821b5eb38 _BlockUntilNextEventMatchingListInModeWithFilter + 64
27 AppKit 0x7ff81ac1e7a0 _DPSNextEvent + 858
28 AppKit 0x7ff81ac1d64a -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1214
29 AppKit 0x7ff81ac0fcb8 -[NSApplication run] + 586
30 Simplify3D 0x100fc7bde 0x10074f000 + 8883166
31 Simplify3D 0x101d15f86 0x10074f000 + 22835078
32 Simplify3D 0x101d19ad2 0x10074f000 + 22850258
33 Simplify3D 0x100e07366 0x10074f000 + 7045990
34 dyld 0x20283f41f start + 1903

Thread 1:: com.apple.rosetta.exceptionserver
0 runtime 0x7ff7ffc47694 0x7ff7ffc43000 + 18068

Thread 2:: Qt bearer thread
0 ??? 0x7ff8a771a9a8 ???
1 libsystem_kernel.dylib 0x7ff817b1b29e poll + 10
2 Simplify3D 0x101d58554 0x10074f000 + 23106900
3 Simplify3D 0x101d59998 0x10074f000 + 23112088
4 Simplify3D 0x101d15f86 0x10074f000 + 22835078
5 Simplify3D 0x101bcbe75 0x10074f000 + 21483125
6 Simplify3D 0x101bcca94 0x10074f000 + 21486228
7 libsystem_pthread.dylib 0x7ff817b531d3 _pthread_start + 125
8 libsystem_pthread.dylib 0x7ff817b4ebd3 thread_start + 15






-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: Simplify3D [15225]
Path: /Applications/3D/*/Simplify3D.app/Contents/MacOS/Simplify3D
Identifier: com.simplify3d.S3D-Software-V5
Version: 5.0.2 (???)
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2023-04-16 10:37:31.1426 +0200
OS Version: macOS 13.3.1 (22E261)
Report Version: 12
Anonymous UUID: 41F4FDAA-DA47-995E-55D7-DC00BCEA34BE

Sleep/Wake UUID: 4E16EA2A-78D2-4BE8-B025-EDB269A9A2B3

Time Awake Since Boot: 99000 seconds
Time Since Wake: 1468 seconds

System Integrity Protection: enabled

Crashed Thread: 31 Thread (pooled)

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:
abort() called


Thread 0:: Dispatch queue: com.Metal.CommandQueueDispatch
0 ??? 0x7ff8a771a9a8 ???
1 libsystem_kernel.dylib 0x7ff817b145b2 mach_msg2_trap + 10
2 libsystem_kernel.dylib 0x7ff817b2272d mach_msg2_internal + 78
3 IOKit 0x7ff81aac3bfa io_connect_method + 405
4 IOKit 0x7ff81aac3a01 IOConnectCallMethod + 186
5 IOGPU 0x7ff835db9c35 IOGPUCommandQueueSubmitCommandBuffers + 181
6 IOGPU 0x7ff835daa310 -[IOGPUMetalCommandQueue _submitCommandBuffers:count:] + 502
7 IOGPU 0x7ff835daa0f7 -[IOGPUMetalCommandQueue submitCommandBuffers:count:] + 65
8 Metal 0x7ff8216ccdd6 -[_MTLCommandQueue _submitAvailableCommandBuffers] + 794
9 Metal 0x7ff8216d44ab __40-[_MTLCommandQueue submitCommandBuffer:]_block_invoke + 26
10 libdispatch.dylib 0x7ff8179b2033 _dispatch_client_callout + 8
11 libdispatch.dylib 0x7ff8179bfba1 _dispatch_lane_barrier_sync_invoke_and_complete + 60
12 Metal 0x7ff8216d446f -[_MTLCommandQueue submitCommandBuffer:] + 112
13 AppleMetalOpenGLRenderer 0x114fc467c GLDContextRec::flushContext(bool) + 488
14 AppleMetalOpenGLRenderer 0x114faa74f gldBlitFramebufferData + 11114
15 AppleMetalOpenGLRenderer 0x114fab341 gldPresentFramebufferData + 787
16 GLEngine 0x7ffa2f2953a9 glSwap_Exec + 105
17 OpenGL 0x7ffa2f06997b CGLFlushDrawable + 59
18 AppKit 0x7ff81af4ee6d -[NSOpenGLContext flushBuffer] + 20
19 Simplify3D 0x102e97149 0x102601000 + 9003337
20 Simplify3D 0x1034917fa 0x102601000 + 15271930
21 Simplify3D 0x1036ba770 0x102601000 + 17536880
22 Simplify3D 0x10316a824 0x102601000 + 11966500
23 Simplify3D 0x10316ab12 0x102601000 + 11967250
24 Simplify3D 0x10316f8ff 0x102601000 + 11987199
25 Simplify3D 0x103197a56 0x102601000 + 12151382
26 Simplify3D 0x10326ed04 0x102601000 + 13032708
27 Simplify3D 0x1031634b9 0x102601000 + 11936953
28 Simplify3D 0x1031646b0 0x102601000 + 11941552
29 Simplify3D 0x103bcb447 0x102601000 + 22848583
30 Simplify3D 0x103bcc181 0x102601000 + 22851969
31 Simplify3D 0x102e7a5d8 0x102601000 + 8885720
32 Simplify3D 0x102e7aca8 0x102601000 + 8887464
33 CoreFoundation 0x7ff817c2ea36 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
34 CoreFoundation 0x7ff817c2e9d9 __CFRunLoopDoSource0 + 157
35 CoreFoundation 0x7ff817c2e7b6 __CFRunLoopDoSources0 + 217
36 CoreFoundation 0x7ff817c2d43a __CFRunLoopRun + 916
37 CoreFoundation 0x7ff817c2ca4c CFRunLoopRunSpecific + 560
38 HIToolbox 0x7ff821b5efcd RunCurrentEventLoopInMode + 292
39 HIToolbox 0x7ff821b5ec14 ReceiveNextEventCommon + 199
40 HIToolbox 0x7ff821b5eb38 _BlockUntilNextEventMatchingListInModeWithFilter + 64
41 AppKit 0x7ff81ac1e7a0 _DPSNextEvent + 858
42 AppKit 0x7ff81ac1d64a -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1214
43 AppKit 0x7ff81ac0fcb8 -[NSApplication run] + 586
44 Simplify3D 0x102e79bde 0x102601000 + 8883166
45 Simplify3D 0x103bc7f86 0x102601000 + 22835078
46 Simplify3D 0x103bcbad2 0x102601000 + 22850258
47 Simplify3D 0x102cb9366 0x102601000 + 7045990
48 dyld 0x2045a041f start + 1903

Thread 1:: com.apple.rosetta.exceptionserver
0 runtime 0x7ff7ffeca694 0x7ff7ffec6000 + 18068

Thread 2:
0 runtime 0x7ff7ffee887c 0x7ff7ffec6000 + 141436

Thread 3:
0 runtime 0x7ff7ffee887c 0x7ff7ffec6000 + 141436







I only opened the files, addded some extra supports and upon slicing or saving, BOOM.
bolsoncerrado
Posts: 177
Joined: Tue Mar 17, 2015 10:55 am

Re: Random MacOS (Ventura) Crashes

OK I think I finally got a correlation of the crashes....

At least for the MacM1 it is related to "add multiple supports" tool.

If I go to save or slice ANY file i've added multiple supports to, there are 90% chances the program crashes!
S3D-Jason
Posts: 1379
Joined: Sun May 31, 2015 6:01 am

Re: Random MacOS (Ventura) Crashes

That's great that you've found a more consistent cause for the issues. Since you say it happens with ANY file, can you please attach an example file and include the exact steps you are taking, starting from File > Open Factory File to make it crash? We have tried many times to reproduce this ourselves on Ventura, but haven't had any luck.
bolsoncerrado
Posts: 177
Joined: Tue Mar 17, 2015 10:55 am

Re: Random MacOS (Ventura) Crashes

Well I just opened a .factory, added a NEW process to assign an existing piece to, added BRIM and crash again (no supports used this time :( )

[EDIT: removed excessive text]
S3D-Jason
Posts: 1379
Joined: Sun May 31, 2015 6:01 am

Re: Random MacOS (Ventura) Crashes

Just to say it again, we need you to attach the EXACT FILE that recreates this issue. We have tried to reproduce it plenty of times on our Ventura computers and aren't having any luck. Please attach the factory file and include the exact steps you take to trigger the crash after loading the file. Without a file and exact instructions, we can't help.
bolsoncerrado
Posts: 177
Joined: Tue Mar 17, 2015 10:55 am

Re: Random MacOS (Ventura) Crashes

I told you it happens virtually with any file I operate with from my huge library. I can't share them, sorry.

Here, 2 more in a row, and the only thing I used was scale down and add/remove multiple supports, upon saving AND slicing, program crashes.


-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: Simplify3D [11546]
Path: /Applications/3D/*/Simplify3D.app/Contents/MacOS/Simplify3D
Identifier: com.simplify3d.S3D-Software-V5
Version: 5.0.2 (???)
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2023-05-02 15:58:03.4076 +0200
OS Version: macOS 13.3.1 (22E261)
Report Version: 12
Anonymous UUID: 41F4FDAA-DA47-995E-55D7-DC00BCEA34BE

Sleep/Wake UUID: 10A36CD7-5230-4BA2-8374-5E2B944234BB

Time Awake Since Boot: 160000 seconds
Time Since Wake: 161158 seconds

System Integrity Protection: enabled

Crashed Thread: 17 Thread (pooled)

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000025d36d462d40
Exception Codes: 0x0000000000000001, 0x000025d36d462d40

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [11546]

VM Region Info: 0x25d36d462d40 is not in any region. Bytes after previous region: 41108965305665 Bytes before following region: 63963114623680
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
commpage (reserved) 1000000000-7000000000 [384.0G] ---/--- SM=NUL ...(unallocated)
---> GAP OF 0x5f9000000000 BYTES
MALLOC_NANO 600000000000-600008000000 [128.0M] rw-/rwx SM=PRV

Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_platform.dylib 0x7ff80b486b4e _platform_memmove$VARIANT$Rosetta + 174
1 AppleMetalOpenGLRenderer 0x1132f6fb8 GLDTextureRec::uploadTextureLevel(unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, GLDBufferRec*, unsigned char*, int, int, int, id<MTLCommandBufferSPI> () block_pointer, void (objc_object<MTLCommandBufferSPI>, unsigned int) block_pointer, void (void () block_pointer) block_pointer, void (void () block_pointer), GLDPixelModeRec const*, bool, bool) + 2806
2 AppleMetalOpenGLRenderer 0x11332f485 gldModifyTexSubImage + 1899
3 GLEngine 0x7ffa22b96d71 glTexImage2D_Exec + 1929
4 libGL.dylib 0x7ffa22b75190 glTexImage2D + 55
5 Simplify3D 0x1017c5866 0x10093a000 + 15251558
6 Simplify3D 0x1017c5410 0x10093a000 + 15250448
7 Simplify3D 0x1019f312e 0x10093a000 + 17535278
8 Simplify3D 0x1014a3824 0x10093a000 + 11966500
9 Simplify3D 0x1014a3b12 0x10093a000 + 11967250
10 Simplify3D 0x1014a88ff 0x10093a000 + 11987199
11 Simplify3D 0x1014d0a56 0x10093a000 + 12151382
12 Simplify3D 0x1015a7d04 0x10093a000 + 13032708
13 Simplify3D 0x10149c4b9 0x10093a000 + 11936953
14 Simplify3D 0x10149d6b0 0x10093a000 + 11941552
15 Simplify3D 0x101f04447 0x10093a000 + 22848583
16 Simplify3D 0x1014a401f 0x10093a000 + 11968543
17 Simplify3D 0x1014a4be7 0x10093a000 + 11971559
18 Simplify3D 0x1014d357b 0x10093a000 + 12162427
19 Simplify3D 0x1014d34d4 0x10093a000 + 12162260
20 Simplify3D 0x1015d5bb9 0x10093a000 + 13220793
21 Simplify3D 0x101f28294 0x10093a000 + 22995604
22 Simplify3D 0x10103ae4e 0x10093a000 + 7343694
23 Simplify3D 0x100f0195d 0x10093a000 + 6060381
24 Simplify3D 0x101f22a41 0x10093a000 + 22972993
25 Simplify3D 0x10149c4b9 0x10093a000 + 11936953
26 Simplify3D 0x10149d6b0 0x10093a000 + 11941552
27 Simplify3D 0x101f04447 0x10093a000 + 22848583
28 Simplify3D 0x101f05181 0x10093a000 + 22851969
29 Simplify3D 0x1011b35d8 0x10093a000 + 8885720
30 Simplify3D 0x1011b3ca8 0x10093a000 + 8887464
31 CoreFoundation 0x7ff80b532a36 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
32 CoreFoundation 0x7ff80b5329d9 __CFRunLoopDoSource0 + 157
33 CoreFoundation 0x7ff80b5327b6 __CFRunLoopDoSources0 + 217
34 CoreFoundation 0x7ff80b53143a __CFRunLoopRun + 916
35 CoreFoundation 0x7ff80b530a4c CFRunLoopRunSpecific + 560
36 HIToolbox 0x7ff815462fcd RunCurrentEventLoopInMode + 292
37 HIToolbox 0x7ff815462dde ReceiveNextEventCommon + 657
38 HIToolbox 0x7ff815462b38 _BlockUntilNextEventMatchingListInModeWithFilter + 64
39 AppKit 0x7ff80e5227a0 _DPSNextEvent + 858
40 AppKit 0x7ff80e52164a -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1214
41 AppKit 0x7ff80e513cb8 -[NSApplication run] + 586
42 Simplify3D 0x1011b2bde 0x10093a000 + 8883166
43 Simplify3D 0x101f00f86 0x10093a000 + 22835078
44 Simplify3D 0x101f04ad2 0x10093a000 + 22850258
45 Simplify3D 0x100ff2366 0x10093a000 + 7045990
46 dyld 0x2029d541f start + 1903

Thread 1:: com.apple.rosetta.exceptionserver
0 runtime 0x7ff7ffec0694 0x7ff7ffebc000 + 18068

Thread 2:
0 runtime 0x7ff7ffede87c 0x7ff7ffebc000 + 141436

Thread 3:
0 runtime 0x7ff7ffede87c 0x7ff7ffebc000 + 141436

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