Simplify3D User Forum

I was Reluctant to Upgrade from V4 to V5, But saw that compatability says it supports the Sunlu Terminator 3 BUT it does not!

Here is the quoted Message: " Your Sunlu Terminator 3 is supported!

When you open Simplify3D for the first time, you’ll be prompted to select your printer from a drop-down list. This will automatically apply the optimal settings for your printer and make it easier to create amazing 3D prints.

If you do not find your printer in the drop-down list, please make sure you have updated to the latest version of Simplify3D, or contact us directly so we can assist you with downloading the correct printer profile. "

I have been using my Own modified Geeetech A10 profile for the Sunlu T3 since january and thought it would be nice to use one that has been made for the T3, Just to find out that in Simplify 3D V5 it only supports the Sunlu S8.

So I want to know why your claiming it has a specific Sunlu Terminator 3 Profile when It clearly hasnt? I am thinking of just refunding and going back to V4 and settle with my own modified geeetech A10 profile.

If you haven't already, please send our team a message directly using the link below and they can help you with the correct profile to use:
https://www.simplify3d.com/contact-us/

Did you get anywhere with this?? I'm about to upgrade (which i cant really afford) but I don't want to end up in the same situation as yourself.
I asked for a CR10S profile 2 days ago and have still heard nothing back so i am very reluctant to spend more money to get ignored'
Many thanks Dave

Thank you Jason I recieved the profile, I am just testing it now.

Sh4wzy wrote: ↑Tue Jul 04, 2023 12:01 pm I asked for a CR10S profile 2 days ago and have still heard nothing back so i am very reluctant to spend more money to get ignored'
Many thanks Dave

They generally get back to everyone within 1-2 days, so as long as you already used the link above to send your message you should receive a response soon. Looks like the other poster already got a reply as well.

Sh4wzy wrote: ↑Tue Jul 04, 2023 12:01 pm Did you get anywhere with this?? I'm about to upgrade (which i cant really afford) but I don't want to end up in the same situation as yourself.
I asked for a CR10S profile 2 days ago and have still heard nothing back so i am very reluctant to spend more money to get ignored'
Many thanks Dave

Hi Dave yes I recieved an email with the profile attached, Also I think they are based in the US so I think they just had a long weekend for 4th, so I guess they should get to you if they havent already.

Steve