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Sovol SV05
Posted: Thu Aug 10, 2023 10:58 am
by velcrohead
Hi everyone
I am getting a Sovol SV05 and see its on the compatible printers list, but when I try to install it, there is no Sovol SV05 in the list, any ideas?
Cheers
Re: Sovol SV05
Posted: Fri Aug 11, 2023 12:40 pm
by S3D-Jason
If you contact our team at the link below, they might be able to help you with the profile:
https://www.simplify3d.com/contact-us/
Re: Sovol SV05
Posted: Fri Aug 11, 2023 1:13 pm
by velcrohead
Hi Jason
Thanks for replying, I have already done that but am awaiting a reply
.
Cheers.
Re: Sovol SV05
Posted: Sun Aug 13, 2023 9:00 am
by velcrohead
So how long exactly does it take support to get back???????
Re: Sovol SV05
Posted: Mon Aug 14, 2023 10:52 am
by velcrohead
Is there actually anyone working at S3D????????????????????????????
Re: Sovol SV05
Posted: Mon Aug 14, 2023 10:55 am
by S3D-Jason
Generally 1-2 business days. So if you submitted your request on Friday, hopefully you will hear back today or tomorrow.
If you haven't heard anything by Wednesday, feel free to PM me your email address and I can check with the team to makes sure your message got through.
Re: Sovol SV05
Posted: Mon Aug 14, 2023 1:54 pm
by velcrohead
S3D-Jason wrote: ↑Mon Aug 14, 2023 10:55 am
Generally 1-2 business days. So if you submitted your request on Friday, hopefully you will hear back today or tomorrow.
If you haven't heard anything by Wednesday, feel free to PM me your email address and I can check with the team to makes sure your message got through.
Ok Jason, thank you.
.