Simplify3D User Forum

Running Simplify3D 5.1.1

Having trouble with the preview tab. We see gaps in the layers in preview mode. They seem to be travel moves, but they should be extrusions.
But, the gcode output does not have these travel moves however, so our prints turn out as expected.
It is only in simplyfy3D that we see the travel moves.
We have tried unintalling and reinstalling, and have seen this issue since updating to version 5. We did not see this in version 4.

Can you attach the factory file for the print? Can you also make sure you upgrade to our latest 5.1.2 release, as that already includes many important bug fixes.

Thanks for the reply. I attached the factory file.

We have not yet updated to 5.1.2. I took a look at the release notes and this was not specifically addressed. We have seen the behavior since 5.0.

There were many bug fixes in 5.1.2, so I would still recommend updating. The factory file that you attached didn't include any models. Can you attach the exact factory file for the preview in your photo?