malcf
Posts: 2
Joined: Sat Mar 21, 2015 8:36 am

Attempting connection error

Hi my name is malc and I have just bought the ctc replicator and have just bought the simplify 3d software,i keep getting an error when I try to connect by usb I am running windows 8.1 on a HP laptop , I get permissions error connecting to port \\.\com4... is there another application already connected to this port error opening selected port.
I only have a mouse connected to another port on the laptop, and if I use the Makerbot software I can connect to the 3d printer ok? can anyone help with this?
JoeJ
Posts: 1435
Joined: Sun Feb 16, 2014 10:52 am

Re: Attempting connection error

It's probably because your makerbot conveyor service is still running in the background.

Open MakerBot Desktop, go to Services --> Stop background service.
malcf
Posts: 2
Joined: Sat Mar 21, 2015 8:36 am

Re: Attempting connection error

Many thanks joej sorted it out right away :D , I was worried it was because I had usb 3 ports, I will most likely use the card most of the time as it free,s up the computer to do other things, I just wanted it to be working bearing in mind I have just bought the software lol.

Return to “Troubleshooting and Bug Reports”