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5.1 crashes on start

Posted: Fri Jun 14, 2024 7:45 am
by gusfraser
5.1 wont start it appears to start and shows the initial screen then crashes with no error message. Please fix or refund, I cant work at present.

Re: 5.1 crashes on start

Posted: Fri Jun 14, 2024 9:33 am
by S3D-Taylor
Please try opening Windows Explorer and navigating to the following directory:

C:/Users/%USERNAME%/AppData/Local/Simplify3D/S3D-Software-V5

You may need to enable hidden folders to access this directory. Once there, please try deleting the savedState.factory file, then opening Simplify3D again.