S3D 5.1.2 will not install

[Bryanjgill]

I cannot get S3D 5.1.2 to install on my computer. I can download it, unzip it, but when I double click the installer, nothing. When I right-click and open, nothing. When I right-click and Run as Administrator, nothing. I am currently using 4.1.2 with no issues and it is the ony license shown in use in my S3D account.

Please help!

[S3D-Jason]

Maybe you can post some of the details about your computer hardware and the operating system?

It might also be helpful to look for things like anti-virus software or permissions issues that might be preventing the software from opening.

[Bryanjgill]

These are my System Specs:

Operating system: Microsoft Windows 11 Pro (10.0, Build 22631)
Motherboard: Gigabyte Technology Co., Ltd. Z790 AORUS ELITE AX
Processor: Intel(R) Core(TM) i9-14900KF 24/32
RAM: 64GB (4x16GB) Corsair Vengeance RGB DDR5-6400
STORAGE1: 2x Crutial T500 1TB Gen4 NVMe M.2 Intel Raid 0 Volume (1.8 TB/Fixed hard disk media)
STORAGE2: ST8000DM004-2CX188 (7.3 TB/Fixed hard disk media)
STORAGE3: ST8000DM004-2CX188 (7.3 TB/Fixed hard disk media)
Graphics card: NVIDIA GeForce RTX 4070 SUPER (12.0 GB)
DISPLAY1: AOC International (USA) Ltd. U32V3 (3840x2160 / 31.5 Inch)
DISPLAY2: AOC International (USA) Ltd. 32G2WG3 (1920x1080 / 31.5 Inch)
DISPLAY3: AOC International (USA) Ltd. 32G2WG3 (1920x1080 / 31.5 Inch)
Audio1: HD Pro Webcam C920
Audio2: Razer BlackShark V2 Pro
Audio3: Realtek(R) Audio
Audio4: ME6S
Audio5: NVIDIA High Definition Audio
Audio6: NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Audio7: Oculus Virtual Audio Device
Keyboard1: Razer Huntsman Elite
Keyboard2: Razer Tartarus V2
Mice1: Razer Goliathus Chroma
Mice2: Razer Base Station V2 Chroma
Mice3: Razer Naga Pro

I have tried installing with Norton 360 completely disabled and still nothing.

[S3D-Jason]

If you check in the Windows event viewer after you try to run the software, do you see any messages there? Sometimes it will provide more reasoning for things that could go wrong.

It might also be helpful to try testing on another computer that you own, as that can help narrow down differences that might be causing the issue.