Simplify3D User Forum

I am trying to setup a Leapfrog Creatr HS and am having trouble with the USB connection. Initially I can connect to the printer and heat the extruder/move the bed around and have no issues. Then after a few minutes if I try to continue to use the machine control panel, I will loose the connection. I cannot reconnect to the printer unless I power cycle the printer and restart the software. I am using windows 7 and have all of the latest drivers that Leapfrog recommends on their website. Has anybody had this issue and or fixed it. I am brand new to the world of 3d printing and any advice or help is very appreciated.

I have included a snip of the problem that I see in the machine control panel.

Thanks!

Hmm... I have never seen that from the leapfrog USB driver before. I wonder if they messed something up with their latest driver...

Can you connect and communicate to the printer from something like the Arduino IDE serial monitor?

Did you ever get the USB connect issue resolved?

I have issues with all my 3d printers connect with USB, especially my Ultimaker 2 which Ultimaker does not officially support USB Connections.

Are you running under Windows or Mac and which version?

I have less problems when using my Mac and more problems on my PC, I think the PC issues have more to do with Windows 8.1 than anything else.

I read about increasing the buffer size for LeapFrog but I can't remember where or to what size.

Regards,
Peter