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Configuration Assistant Crashes
Posted: Sat Jul 25, 2015 6:32 pm
by chinman
Everytime I try to use the config assistant, simplify 3d crashes and stops working. I'm on the latest version.
Re: Configuration Assistant Crashes
Posted: Sat Jul 25, 2015 6:32 pm
by chinman
I can still change profiles in the process settings however.
Re: Configuration Assistant Crashes
Posted: Sun Jul 26, 2015 2:35 pm
by chinman
This happens every single time i run the configuration assistant, regardless of printer selected. Please help.
Re: Configuration Assistant Crashes
Posted: Tue Jul 28, 2015 5:52 am
by JoeJ
Works fine for me. Why don't you post the crash log?
Re: Configuration Assistant Crashes
Posted: Tue Jul 28, 2015 7:35 am
by chinman
I didn't realize it generates a log file; I guess I'll need to dig for it.
Re: Configuration Assistant Crashes
Posted: Tue Jul 28, 2015 6:33 pm
by chinman
Can you tell me where that log file should be? I can't find one and this is getting really annoying.
Re: Configuration Assistant Crashes
Posted: Wed Jul 29, 2015 4:27 am
by JoeJ
You use the same process that you would use for any other application. If you're on a Mac, you just click "Details" when the crash report window pops up. If you're on Windows, here's the first link from google explaining it:
http://www.cyberlink.com/support/faq-co ... o?id=10449