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S3D 3.0.1 frequently crashes when removing many models

Posted: Sun Jul 26, 2015 5:06 pm
by dsegel
I've noticed this happening a lot with 3.0.1; not sure if it happened with 3.0.0. I did not have this problem with 2.x.

If I have several models imported and then select them all and click the "Remove" button, S3D immediately crashes with no error message. This doesn't happen every time, but it does happen enough to be annoying.

Re: S3D 3.0.1 frequently crashes when removing many models

Posted: Wed Jul 29, 2015 4:28 am
by JoeJ
Hmm I haven't seen this. But it would probably help the S3D guys narrow it down if you attach the crash report. If you're on Windows, read this for how to do that: http://www.cyberlink.com/support/faq-co ... o?id=10449

Re: S3D 3.0.1 frequently crashes when removing many models

Posted: Wed Jul 29, 2015 2:20 pm
by DonSch
I posted about this as well... I found that the latest Windows version chokes on models with problems, where the prior version didn't care. I have only had success with 3.0.1 when I am sure the model is perfect. I reported this to tech support and the response was something like "interesting!, we're not seeing that in the MAC version". I'm thinking about trying the Linux version to see if that one is more stable, but can't bring myself to use a MAC.

Re: S3D 3.0.1 frequently crashes when removing many models

Posted: Thu Jul 30, 2015 5:21 am
by JoeJ
FWIW - I haven't seen this at all on the Windows version either. So I don't think the OS you are using makes any difference. More likely it's just related to the specific model you are using.

As I said above, if it happens again, post the crash log since that's probably the best way to help report it

Re: S3D 3.0.1 frequently crashes when removing many models

Posted: Thu Jul 30, 2015 9:51 am
by dsegel
Thanks, this is on the Mac version but I think I can find a crash report to submit anyway. I'll do that the next time it happens.

Re: S3D 3.0.1 frequently crashes when removing many models

Posted: Thu Jul 30, 2015 5:26 pm
by KC_703
I had some random crashes of S3D on the Mac the other day. A reboot of the laptop fixed the crashes...

Re: S3D 3.0.1 frequently crashes when removing many models

Posted: Thu Jul 30, 2015 9:30 pm
by dsegel
Just happened again...I imported a single model (a gear), placed one surface on the bed, scaled it, duplicated it 7 times (8 total), sliced it, then removed the models and S3D crashed. I then restarted and repeated the operations and it crashed again. In fact, I can make it happen without slicing as well.

Report is attached.

Re: S3D 3.0.1 frequently crashes when removing many models

Posted: Fri Jul 31, 2015 5:10 am
by JoeJ
Hmm... I followed those exact same steps using 3.0.1 on my mac and it works fine for me. Did it at least 5 times in a row now without crashing. Does this happen with every model or just the gear that you posted? For example, try it with another simple model - does it still happen?