pauloblank
Posts: 4
Joined: Mon Jul 28, 2014 10:42 am

Activation bug when migrating from Windows 7 to 10

Today my notebook got a Windows 10 install, over Windows 7. S3D was working OK before (W7), but now when I try to run in, it says my license is already used in other machine, and I need to go to Help->Deactivate. But I'm running the same license in the same machine. Now it's not possible to acess help to deactivate...
What can I do to reset my activation ?
Thanks,
Paulo
BaudR8
Posts: 183
Joined: Fri Aug 29, 2014 9:59 am

Re: Activation bug when migrating from Windows 7 to 10

try manually resetting your license from your account page:

https://cloud.simplify3d.com/account
JATMN
Posts: 27
Joined: Mon Jul 13, 2015 12:09 pm
Location: Orange County, CA, USA
Contact: Website

Re: Activation bug when migrating from Windows 7 to 10

This post should be *Pinned* because I know there will be a flood of these complaints now that windows 10 is rolling out.
Jack of All Trades Master of None
Wanhao Duplicator 4 (MFG 2013) + Simplify3D v3
Ultimaker v2 + Simplify3D v3
Ultimaker v2 - Aluminum - Remix By JAT.MN + Simplify3D v3

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