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cant activate 2time my paid software

Posted: Mon Aug 03, 2015 2:57 pm
by notcriminal
Hello,

the second time i cant start and work my simplify3d.

"""""""""
Do you know of any firewalls or anti-virus programs that might be keeping the application from verifying your key? Do you have any other port blocker or similar software installed? I know one of our other customers also reported problems when their system clock was severely wrong, so you might want to check that too. Have you tried right-clicking and choosing Run As Administrator when you open Simplify3D to verify this is not permissions related?"""""""""

i tried all....errorcode 1008c again, again, again.


today i must stop my business because that error again!!!!!!!

andré

Re: cant activate 2time my paid software

Posted: Mon Aug 03, 2015 3:04 pm
by KeyboardWarrior
notcriminal wrote:Hello,

the second time i cant start and work my simplify3d.

"""""""""
Do you know of any firewalls or anti-virus programs that might be keeping the application from verifying your key? Do you have any other port blocker or similar software installed? I know one of our other customers also reported problems when their system clock was severely wrong, so you might want to check that too. Have you tried right-clicking and choosing Run As Administrator when you open Simplify3D to verify this is not permissions related?"""""""""

i tried all....errorcode 1008c again, again, again.


today i must stop my business because that error again!!!!!!!

andré
Have you tried using a different computer or different network?

Re: cant activate 2time my paid software

Posted: Mon Aug 03, 2015 3:06 pm
by notcriminal
that computer is not in a network

Re: cant activate 2time my paid software

Posted: Mon Aug 03, 2015 3:08 pm
by notcriminal
the other computer (internet) works

Re: cant activate 2time my paid software

Posted: Mon Aug 03, 2015 3:08 pm
by KeyboardWarrior
notcriminal wrote:that computer is not in a network
If you don't have an internet connection, Simplify3D can't activate. You need to have internet connectivity to activate.

Re: cant activate 2time my paid software

Posted: Mon Aug 03, 2015 3:09 pm
by notcriminal
and why all the time it works without internet?

the problem came after a newstart

Re: cant activate 2time my paid software

Posted: Mon Aug 03, 2015 3:14 pm
by JATMN
notcriminal wrote:and why all the time it works without internet?

the problem came after a newstart
Software License changed in v3 - requires internet connection.

Re: cant activate 2time my paid software

Posted: Mon Aug 03, 2015 3:15 pm
by KeyboardWarrior
notcriminal wrote:and why all the time it works without internet?

the problem came after a newstart
The license will periodically check with servers to ensure that the license is still valid. This is a good system for me, since I don't have wifi access in my garage, so when I go out to my 3D printers the software still works without issue since when Simplify3D does its periodic checks I've been on wifi (haven't had issues with this system :D ).

Re: cant activate 2time my paid software

Posted: Mon Aug 03, 2015 3:15 pm
by notcriminal
ok..thank you

Re: cant activate 2time my paid software

Posted: Mon Aug 03, 2015 3:25 pm
by notcriminal
the software could say:

"""hello, you must connect to internet?!"""
to give an errorcode is not intelligent!!!