Simplify3D User Forum

I have the 3.0.1 Simplify3D software, kind of disappointed that in the supported printer list it specifically lists the Wanhao Duplicator I3, but when you go to configure the printer it is not in the list. I used the other selection.

Once I get connected, and try to print, the extruder heats up and reaches temperature, but the bed never stars heating and the print never starts.

I appreciate any help in this.

Thanks.

email support. they gave me a profile for the i3 which works great