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Continuing layout problems

Posted: Sun Sep 20, 2015 7:34 pm
by untulis
I have sent all of these (and more) to Support but I have not heard what the plans are to fix these issues. If I had not caught some of them, then I would have ended up with garbage prints of various flavors.

These Screencasts include examples of overlapping objects, objects off the platform, objects partly on the platform, objects jammed up at the front edge of the platform, and objects jammed up against the back edge of the platform. In none of these cases was there a warning or an error message that they would not print correctly.

All these were after I have selected "Center and Arrange"

As I continued to try things, I ended up with the examples at the bottom of the list. Some of these were experiments to see if I could figure out what was going on. In addition to these Screencasts, much more detail about the process was provided to support including test cases so they could verify my findings.

Re: Continuing layout problems

Posted: Mon Sep 21, 2015 9:59 am
by JoeJ
What version of the software are you using? I've never seen this, but I'm using the latest 3.0.2.

Can you post a factory file for one of the ones where the parts overlap? I'm curious if it will happen on my computer with the same factory file.

Re: Continuing layout problems

Posted: Mon Sep 21, 2015 9:48 pm
by untulis
I am running 3.0.1.

I do not see any option for sending a factory file.

On 9/5/2015, I sent a zip file to support which was composed of a large number of STL files. When these all are imported, they caused the part overlap.

If you supply me with an email address, then I can send you stuff directly or I can send them to Support.

Chuck

Re: Continuing layout problems

Posted: Tue Sep 22, 2015 4:23 am
by CompoundCarl
Upgrade to 3.0.2. Does it still occur with that version?