Simplify3D User Forum

Not sure what happened but went to print a part this morning and the autoconfigure settings were missing from my profile. I had an error on startup the xml file was encoded incorrectly. Looks like I have to reset my profile now as the profile appears to be missing all the auto config settings when viewed as an xml. Any idea of what happened and what I should do to prevent that from happening again?

Thanks
Ryan

I know others have had similar problems if they tried to enter any weird symbols or accent characters in the scripts tab, so maybe check to make sure that didn't happen by accident

Yup.
I've fallen afoul of this more times than I care to count, before I realised what was going on.
Before you start getting lots of crashes when editing/saving profiles, write down your settings (if you need to keep them) and delete this profile ASAP.
Note: Although this profile is corrupt, it might not be the only one.

It's a good idea (IMHO) now and again, to export your profiles in order to keep them safe - because if S3D gets too messed-up, you have to reset the whole flipping program and you lose any stored profiles, damaged or otherwise.

Why am I here?
Because no matter how super-careful you are with naming and how lovingly you treat S3D, it will occasionally screw-up a profile; apparently for the hell of it.
I just changed a PLA printing profile (one I've used for months) from my left extruder to the right extruder - POW! Corrupt.
Cannot even export it (sometimes you can export a profile, delete it, then import it and that fixes the issue) - as soon as I try to do anything with it - S3D turns up its toes.

Hey, it's not like I have a printing-related job interview on Tuesday morning and I need to get several big prints finished by then.
Oh wait, I do!!

The only advice we ever seem to get from the company is to delete the profiles and reset the program. As you can only export *ONE* profile at a time, this can take AGES if you have more than half a dozen.
This situation truly sucks!
I would not mind so much, but this program was bought with my own money. I love it when it works, but at times like this, I'm thinking I probably should have stuck with the OS slicers...

Susi xx

This sounds similar to the issue I'm having. My profiles just seem to revert for no reason or disappear from my profile list all together

Just found same issue in our profiles - and also found error happen to the profiles.

We first export each single profile and then import again.

All profiles successfully imported except the new profiles we create in Simplify3D 4.0.0 ...

Then we check the XML of each single priofile - all valid.

But what we find:

ALL DEFECT PROFILES XML WAS ANSI CHARACTER CODED INSTEAD OF UTF-8 !!!!!

We load the profiles to notepad++, open the defect ANSI coded profile, CTRL-A select all, Cut, change the CODE to UFT-8 withput Bom, Paste the data and save.

Now we was able to load the profile without any error ........

Hope this help .....