labmat
Posts: 2
Joined: Tue Jul 18, 2017 7:23 pm

Can no longer drag model to build plate

I just installed the latest Simplify3D 3.1.1 on my Windows 7 machine and I am not able to drag a model into the application. When you try you get the circle with line through it. I have reverted back to 3.1.0 as that release does not have this issue. Is this a known issue?

Thanks,
Matthew LaBerge
brian442
Posts: 1243
Joined: Mon Nov 28, 2016 5:35 am

Re: Can no longer drag model to build plate

Works fine for me on 3.1.1 with my Windows computer. Can you post the actual file you are trying to drag in? Also, make sure that the software is ready to import a model and you don't have any other popups on the screen (for example, you may not be able to drag in a model if you have the you are editing your process settings, so close out of those windows)
labmat
Posts: 2
Joined: Tue Jul 18, 2017 7:23 pm

Re: Can no longer drag model to build plate

The issue affects every model I tried from multiple different sources, USB thumb drive and two different internal SSDs. I tried both downloaded .stl and stl files I created in Creo. I am not editing any process settings so there are no popups blocking me. I am able to bring in every model I tried dragging by using the import model button. Like I said when I switch back to 3.1.0 the issue is non existent. I guess I can try uninstalling and reinstalling.

Return to “Troubleshooting and Bug Reports”