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[FIXED] Processes not being saved/loaded for in factory file
Posted: Thu Aug 10, 2017 12:58 am
by nolubez
Simplify3d 4.0.0
Spent over an hour creating a complex set of processes for a giant print. Saved the factory file, today I load it back into S3D, processes are all gone.
According to the FAQ, processes should be saved no? Is this a bug?
Re: Processes not being saved/loaded for in factory file.
Posted: Thu Aug 10, 2017 3:39 am
by nolubez
Looks like this only happens with really large meshes. When the factory file is reloaded, or you reopen S3D and it reloads the previously closed session, there is a warning message:
WARNING: Incorrect binary format detected.
..and then in some cases will actually load a corrupt version of the STL that it saved and compressed with the factory file, but not always.
(see attached pic as an example)
Looks like this is what causes the processes to not load from the factory file, probably because the load process just bails when the "incorrect binary format" happens.
What's the process for opening a bug guys?
Thanks
Re: Processes not being saved/loaded for in factory file.
Posted: Fri Sep 22, 2017 1:40 pm
by zeenon
I just ran into the exact same issue. Let me know if you submitted a bug report.
Z
Re: Processes not being saved/loaded for in factory file.
Posted: Sat Sep 23, 2017 1:51 pm
by Faelon
Same thing here. I suspect part of it may be larger or finer resolution/higher poly models in a 4K viewing space that is exceeding some limitation and causing S3d to go haywire or crash.
Re: Processes not being saved/loaded for in factory file.
Posted: Fri Oct 06, 2017 6:18 pm
by RiMr71
Same problem, very often situation with more complex model.
Any reaction by company? Or nothing?
Re: Processes not being saved/loaded for in factory file.
Posted: Sat Oct 07, 2017 8:30 pm
by gearsawe
To Submit a bug report...
1. To submit a bug report scroll up and click "Support"
2. Scroll down. Click the "More" under Contact Support
3. Choose "Software Technical Support"
4. Then choose "Other"
5. File out the form. Provide files such as factory files and the STL.
6. Describe process to cause problem in detail. step by step.
Hope this helps.
I like this software. The more I use it the more some things just do not make sense.
Re: Processes not being saved/loaded for in factory file.
Posted: Sun Dec 17, 2017 1:15 pm
by S3D-Jason
This issue has now been fixed in Version 4.0.1. I believe this was related to the issue of loading extremely large STL files mentioned in the thread below:
https://forum.simplify3d.com/viewtopic.php?f=9&t=7975
You can download the new version by logging into your account on the Simplify3D website.
Thank you for reporting the issue!