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by feste
Tue Nov 03, 2020 2:24 am
Forum: Troubleshooting and Bug Reports
Topic: White screen
Replies: 21
Views: 1725

Re: White screen

I would like to update you: the technical service has resolved the problem. With this command line given by the command prompt, the program quickly opened: cd "C:\Program Files\Simplify3D-4.1.2" SET QT_OPENGL=angle Simplify3D.exe then I had to set "compatibility mode" in Tool>Options>Visualisation t...
by feste
Mon Nov 02, 2020 11:05 am
Forum: Troubleshooting and Bug Reports
Topic: White screen
Replies: 21
Views: 1725

Re: White screen

still nothing. They contacted me, I did what they asked me to do - but I still don't know anything. Maybe they're going to have to prepare an update? For the moment I am without a working program. Maybe I'm impatient, but simplify 3d is important to me and I've enjoyed it in this time. I am waiting ...
by feste
Mon Nov 02, 2020 2:52 am
Forum: Troubleshooting and Bug Reports
Topic: White screen
Replies: 21
Views: 1725

Re: White screen

He contacted the technical service yesterday and had me do an operation to determine what causes the lockdown. First I try to see what the technical service suggests to me. I'd rather not do expert operations. We see what solutions are being proposed to me.
by feste
Sat Oct 31, 2020 12:39 pm
Forum: Troubleshooting and Bug Reports
Topic: White screen
Replies: 21
Views: 1725

Re: White screen

I always update Windows. I updated the video card driver before writing here. There are no special events for simplify 3d to stop working... there's nothing special about it. That is why I think it will have been an update, but I do not know how to go into this in more detail. I can say that I have ...
by feste
Sat Oct 31, 2020 8:38 am
Forum: Troubleshooting and Bug Reports
Topic: White screen
Replies: 21
Views: 1725

Re: White screen

I have seen that the change in the register is not very complicated - but I do not know what the consequences are. A double click and asks me if from 0 I can change values. Ok... but I've never done these things and I don't know what the consequences are. What Parallyze told me now seems to me the o...
by feste
Sat Oct 31, 2020 6:43 am
Forum: Troubleshooting and Bug Reports
Topic: White screen
Replies: 21
Views: 1725

Re: White screen

but I contacted the technical service! I'm sure they'il answer me then. I hope it will be resolved in some way soon. I don't want to give up Simplify 3d.
by feste
Sat Oct 31, 2020 5:47 am
Forum: Troubleshooting and Bug Reports
Topic: White screen
Replies: 21
Views: 1725

Re: White screen

0 - Automatic
1 - Native
2 - Compatiblity Mode
3 - Disable

I found this in a suggested link before... but where do I put these values? Are they the ones in the parenthesis?
But I don't understand. Is this a channel for technical assistance or are you a user like me?
by feste
Sat Oct 31, 2020 1:44 am
Forum: Troubleshooting and Bug Reports
Topic: White screen
Replies: 21
Views: 1725

Re: White screen

I found what you indicated, but I didn't understand what to do. But does a person who uses software really have to do these things in order to use it? I liked the simplicity of Simplify3d... but if I have to do such operations it is not at all simple and - as far as I am told - it is also risky. I t...
by feste
Fri Oct 30, 2020 1:08 pm
Forum: Troubleshooting and Bug Reports
Topic: White screen
Replies: 21
Views: 1725

Re: White screen

the first option is not valid because I had deleted the whole folder. That's not it. of the second link I didn't understand anything. Perhaps I could not enter the application the changes of a registry make changes to the application as well as if I applied them with the menu? But where are these re...
by feste
Fri Oct 30, 2020 1:02 pm
Forum: Troubleshooting and Bug Reports
Topic: Blanc screen
Replies: 2
Views: 622

Re: Blanc screen

I apologize - this post I put in error. The problem is on the other post - yes it's the same.

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