Simplify3D User Forum

When Simplify3D changes process, it seems to miss two layers on the support. As shown in sketches, it clearly shows where the layers are applied right after the change of process 2 to 3. At the third layer, the support suddently resumes. This makes the layer of the support printed into air and creates havoc on the building of the part.

The different colors represent the 3 different processes. The main change between process 2 and 3 is in the layer thickness. I start with a layer thickness of 0.3 to finish with 0.1mm.

I can send my GCode and factory files if needed.

Do you have a solution for this problem?

Regards,

Robert

Here's my factory file:

The only thing I see that I would change is on the second process you need Lower Vertical Separation set to 0. Not sure why it would skip 2 layers unless there is a bug that is making it think the layer height is still .3 from your fist process. I am not sure what the numbers in the Lower and upper separation stand for.. if it is 1 layer or something else.. Supports and multiple processes are a real pain.. I have started avoiding multiple process when I have supports ending before or after a process change for just this issue..

This is a known issue with release v4.0.

The solution is to upgrade to v4.0.1.

NB The upgrade page on the website I think states the latest version as v4.0. Ignore this.....you'll get v4.0.1.

Doug, do you happen to know what the upper and lower vertical separation refer to.. ie. 1 is less separation than 2 but does it relate to 1 layer in height or what?
Thanks

Doug, do you happen to know what the upper and lower vertical separation refer to.. ie. 1 is less separation than 2 but does it relate to 1 layer in height or what?
Thanks

Read the text prompt for the fields, the tooltip text, and the description of the fields in this thread: viewtopic.php?f=8&t=2135 All three say "layers".....so it must be layers!


And the answer to your follow-up question, where support crosses profile boundaries, the top and bottom gap settings are ignored at the profile boundaries!....just like the number of top and bottom layers are ignored at the profile boundary.

Took me a while to find it again but this is what I remembered reading about multiple process and missing support layers.. I have had this happen to me as well.
viewtopic.php?f=8&t=1973

Thanks Doug and AirScapes, the post viewtopic.php?f=8&t=1973 got me a partial solution by setting the "Upper Vertical Seperation Layers" and "Lower Vertical Seperation Layers" bettween the processes. However this works only if the layer thickness is the same between processes as shown on these images:

I hope this bug will be corrected on the next version of Simplify3D

Have you read my post above and followed my advice???

If not, you may be surprised if you do!

When I cliked on the HELP / CHECK UPDATE menu, I got the message "Software up to date" and my version was 4.01. Still not to take any chances, I desinstall and reinstall Simplify3D. To no avail, I still get the problem. I added my factory file with the layer of process 2 change à 0.2mm. Can you check if you get the gap in the support layer? If you change the layer thickness of process 2 back to 0.3, you should't have any problem.