Simplify3D User Forum

Posted: **Thu Apr 02, 2020 12:15 am**

Hello all,

After I press "Prepare to Print!", the object disappears (only the supports are visible).

A lot of threads have discussed this issue but I am not able to find a solution.

So I have posted my factory file. I would appreciate if anyone could help.

Thanks

Posted: **Thu Apr 02, 2020 1:14 pm**

Y-piece slices okay on my PC. I think you need to look at your hardware...…

Hopefully, someone may be able to suggest what you now need to do.

Posted: **Thu Apr 02, 2020 3:07 pm**

Could you contact us at [email protected] so we can look into this a bit further?

Posted: **Tue Apr 07, 2020 8:43 am**

if you are using 4.1.2 version , you need to log in your sofware
older version work well without log in

Simplify3D User Forum

Object Disappears after Prepare to Print (only supports are visible)

Object Disappears after Prepare to Print (only supports are visible)

Re: Object Disappears after Prepare to Print (only supports are visible)

Re: Object Disappears after Prepare to Print (only supports are visible)

Re: Object Disappears after Prepare to Print (only supports are visible)