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[FIXED] Full Crash When Cancelling Variable Settings Wizard

Posted: Sun Dec 18, 2022 6:34 pm
by anthonype
System: 2018 MacBook Pro
OS: MacOS Ventura 13.0.1

Description:
- When trying to use the variable settings wizard, if you try to back out or cancel the wizard, Simplify3D crashes without warning.

Steps To Reproduce:
1. Launch Simplify3D V5.0.0
2. In The Top Toolbar Open Tools -> Variable Settings Wizard...
3. Click Cancel
4. Notice The Software Completely Shuts Down

* This also happens when click the 'X' button to close the pop-up window

Re: Full Crash When Cancelling Variable Settings Wizard

Posted: Mon Dec 19, 2022 9:36 am
by S3D-Jason
Oddly enough, I'm not able to get this same crash to happen when following those steps on a few Macs in our office. Do you think it has to do with any particular process or model you have loaded?

Re: Full Crash When Cancelling Variable Settings Wizard

Posted: Mon Dec 19, 2022 1:31 pm
by bolsoncerrado
I couldnt reproduce this on an iMac with BigSur, if it helps troubleshoot.

Also do you have any hi-poly model loaded when this happens? Or is it manifold? DId you try with a BLANK NEW project?

Re: Full Crash When Cancelling Variable Settings Wizard

Posted: Wed Dec 21, 2022 1:35 pm
by bolsoncerrado
I was able to reproduce this on my new freshly installed Mac M1 with Ventura too.

With BigSur this wasn't happening!!

No model needed to be loaded for it to happen.

How weird!!

Re: Full Crash When Cancelling Variable Settings Wizard

Posted: Thu Jan 19, 2023 2:29 pm
by S3D-Jason
This was fixed in our latest Version 5.0.1 release. Please update to that version and the problem should go away.