anthonype
Posts: 5
Joined: Tue Apr 21, 2020 11:12 am

[FIXED] Full Crash When Cancelling Variable Settings Wizard

System: 2018 MacBook Pro
OS: MacOS Ventura 13.0.1

Description:
- When trying to use the variable settings wizard, if you try to back out or cancel the wizard, Simplify3D crashes without warning.

Steps To Reproduce:
1. Launch Simplify3D V5.0.0
2. In The Top Toolbar Open Tools -> Variable Settings Wizard...
3. Click Cancel
4. Notice The Software Completely Shuts Down

* This also happens when click the 'X' button to close the pop-up window
S3D-Jason
Posts: 1608
Joined: Sun May 31, 2015 6:01 am

Re: Full Crash When Cancelling Variable Settings Wizard

Oddly enough, I'm not able to get this same crash to happen when following those steps on a few Macs in our office. Do you think it has to do with any particular process or model you have loaded?
bolsoncerrado
Posts: 176
Joined: Tue Mar 17, 2015 10:55 am

Re: Full Crash When Cancelling Variable Settings Wizard

I couldnt reproduce this on an iMac with BigSur, if it helps troubleshoot.

Also do you have any hi-poly model loaded when this happens? Or is it manifold? DId you try with a BLANK NEW project?
bolsoncerrado
Posts: 176
Joined: Tue Mar 17, 2015 10:55 am

Re: Full Crash When Cancelling Variable Settings Wizard

I was able to reproduce this on my new freshly installed Mac M1 with Ventura too.

With BigSur this wasn't happening!!

No model needed to be loaded for it to happen.

How weird!!
S3D-Jason
Posts: 1608
Joined: Sun May 31, 2015 6:01 am

Re: Full Crash When Cancelling Variable Settings Wizard

This was fixed in our latest Version 5.0.1 release. Please update to that version and the problem should go away.

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