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File not compatible with da vinci jr 1.0

Posted: Wed Aug 02, 2017 6:43 am
by arcenik
Hi everyone,

Material:
Da vinci Junior 1.0 with firmware 2.3.3

Since I upgraded from simplify 3D to version 4.0, my printer no longer recognizes the files sent by simplify 3D (File not compatible with da vinci jr).

Before this update I had no problem sending my files to the printer.

Would anyone have an idea, or a solution?

Re: File not compatible with da vinci jr 1.0

Posted: Thu Aug 03, 2017 5:32 am
by brian442
Have you tried going back to Help > Configuration Assistant and re-downloading the stock profile?

Re: File not compatible with da vinci jr 1.0 (Resolved)

Posted: Thu Aug 17, 2017 10:30 am
by arcenik
Hi,

Sorry for the late answer, but i'm in holliday.

I have tried your solution, and it works.

Thanks à lot.