velcrohead
Posts: 7
Joined: Fri Oct 05, 2018 1:48 pm

Sovol SV05

Hi everyone

I am getting a Sovol SV05 and see its on the compatible printers list, but when I try to install it, there is no Sovol SV05 in the list, any ideas?

Cheers
S3D-Jason
Posts: 1608
Joined: Sun May 31, 2015 6:01 am

Re: Sovol SV05

If you contact our team at the link below, they might be able to help you with the profile:
https://www.simplify3d.com/contact-us/
velcrohead
Posts: 7
Joined: Fri Oct 05, 2018 1:48 pm

Re: Sovol SV05

S3D-Jason wrote: Fri Aug 11, 2023 12:40 pm If you contact our team at the link below, they might be able to help you with the profile:
https://www.simplify3d.com/contact-us/
Hi Jason

Thanks for replying, I have already done that but am awaiting a reply😊.
Cheers.
velcrohead
Posts: 7
Joined: Fri Oct 05, 2018 1:48 pm

Re: Sovol SV05

So how long exactly does it take support to get back???????
velcrohead
Posts: 7
Joined: Fri Oct 05, 2018 1:48 pm

Re: Sovol SV05

Is there actually anyone working at S3D????????????????????????????
S3D-Jason
Posts: 1608
Joined: Sun May 31, 2015 6:01 am

Re: Sovol SV05

Generally 1-2 business days. So if you submitted your request on Friday, hopefully you will hear back today or tomorrow.

If you haven't heard anything by Wednesday, feel free to PM me your email address and I can check with the team to makes sure your message got through.
velcrohead
Posts: 7
Joined: Fri Oct 05, 2018 1:48 pm

Re: Sovol SV05

S3D-Jason wrote: Mon Aug 14, 2023 10:55 am Generally 1-2 business days. So if you submitted your request on Friday, hopefully you will hear back today or tomorrow.

If you haven't heard anything by Wednesday, feel free to PM me your email address and I can check with the team to makes sure your message got through.
Ok Jason, thank you.😊

Return to “General Discussion and Tips”