Posts: 1
Joined: Thu Dec 06, 2018 10:29 pm

Manual Support Not Printing

Thu Dec 06, 2018 10:40 pm

I am having a problem with adding manual supports. I usually generate auto supports, then in places where Simplify3D for some reason always skips or I know I need more support, I add manual supports. The supports are all showing on the screen. Exactly as I want them. When I click on preview mode, some of my manual supports are either completely gone, or only showing going up about a short distance and stopping. They are not going all the way up to where it shows in the design screen. All the other supports are going up all the way, but only some of them are stopping for no reason. I have never had this happen until version 4.1 (upgraded tonight to 4.1.1, but still happening).

See the screenshot below.

Design screen:
Print screen:
Any idea why it is not printing all the supports?


Posts: 516
Joined: Wed Jun 20, 2018 11:45 am

Re: Manual Support Not Printing

Tue Jan 08, 2019 1:44 pm

Please attach your factory file. This will include your printing process and the model as well as any manually placed supports. This will help our support team dive into any possible issue you've discovered and helpfully shared.

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