Unable to get profile 3.1.1

[MontyFlange]

Just updated to 3.1.1 and all I get is unable to download the profile error messages.

Trying to get Raise 3D N2 Dual profile and nadda.

[CompoundCarl]

Works fine for me. Also, I doubt it has anything to do with 3.1.1, since it doesn't seem like they changed anything with profile downloads in the new release notes. If you open 3.1.0 and try it, I imagine you would see the same thing.

Probably best to email their support team here: https://www.simplify3d.com/contact-us/

[MontyFlange]

How does saying it works fine for you help me ?

Do you stop when you see ppl at the side of the road with a flat tyre and tell them all of yours are not flat ?

[dkightley]

How does saying it works fine for you help me ?

It tells you the server process is working, which means the issue is probably related to your installation.

Do you stop when you see ppl at the side of the road with a flat tyre and tell them all of yours are not flat ?

And this makes me think you're not being very nice to someone who has given you some advice. So...no advice from me.

[MontyFlange]

How does saying it works fine for you help me ?

It tells you the server process is working, which means the issue is probably related to your installation.

No it didn't.

[MontyFlange]

Still no help on this from support