Davinci Duo 2.0 - Printer Rebooting on build

[Brutal-Force]

Ok, something is weird.

My printer keeps rebooting after sending file over. It shows receiving job, then the lights go out and it reboots.

I was using 3.1 so I downgraded back to 3.0.2. Not rebooting now, but I am getting a weird glitch. It stops printing after 2 or 3 layers (even on multiple items).

It shows cartridge error.

I am using WCTEK Zerocartjr

Please help.

[CompoundCarl]

Can you post your factory file? Perhaps it has to do with the settings you are using

[Brutal-Force]

I will upgrade to 3.1 again after I finish a print. Then I will see if the problem persists.

By file, you mean the Gcode or just the file? I know the file works on 3.0.2 because I have printed it already. As for what I printed, I will attach the spiral pawn. Any attempt at more than 1 was causing a reboot.

Thanks

[CompoundCarl]

No, I mean the factory file. Setup everything, and right before you click "Begin Printing over USB", go to File > Save Factory File.

If you haven't heard of these files before, I would read this: https://www.simplify3d.com/support/tuto ... ile-types/

[Brutal-Force]

Ok, as soon as I upgrade I will send it.

[Brutal-Force]

So far so good. I wonder if there was some XYZ shenanigans going on. I will update the thread should I start to have problems again.

[Brutal-Force]

Ok, it failed again with multiple prints

[CompoundCarl]

Good, I'll see if I can try this. You're using the da Vinci 2.0 duo, but what exact firmware version does your printer have?

[Brutal-Force]

2.1.0

[Brutal-Force]

Just reporting back. This has been fixed with latest update. S3D sent me a FFF profile which did not have this rebooting problem.