[SOLVED] No Support generated !

[carlitototo]

Hello,
First of all, sorry for my terrible Englisch, I'm French !

So, I have got simplify 3D since 2 days now and I tried to generate support material on a 3D model.... but it didn't work !

I followed the tutorial vidéo frome Simplify 3D ( https://www.youtube.com/watch?v=6tlrCpwAV4M ) but the software doesn't genarte support when clicking on the button =/

any idea of why it is like this ?

Thanks

Carlito

[MasterFX]

Maybe you used to high pillar resolution and/or wrong overhang angle. Or wrong Support Type (e.g. from Build Platform only)
Can you post the STL file where you have problems?
Or even better the Factory File (File => Save Factory File As)

[carlitototo]

The pillar resolution is at 4mm and I want the support to be frome the buildplate only !!!

Here is the factory file :

HELICE6.factory

(224.82 KiB) Downloaded 496 times

Thank you

Carlito

[Jeff_Birt]

I was trying to work with that file and it seems your STL has errors. Trying to fix them in S3D really messed things up. Perhaps others will have more luck.

[MasterFX]

I was trying to work with that file and it seems your STL has errors. Trying to fix them in S3D really messed things up. Perhaps others will have more luck.

Here we go. Works fine now. Used Freecad with this workflow: viewtopic.php?f=9&t=7381&p=31861#p31868

HELICE6_repaired.stl

(606.43 KiB) Downloaded 454 times

[dkightley]

Repairing with Microsoft's free 3D Builder app also cured the problem. Its a free to download app in Windows10.

[carlitototo]

Hello,
I'm soooooooooo sooory I didn't answer before... I had my internet cut !!!! never take SFR as an internet provider in France !!!

I juste download the file and printed it... it seams it print well for now !

Thank you again !!!

Carlito