svg
Posts: 3
Joined: Thu May 09, 2019 9:57 am

Re: 4.0 Problem,model disappears when prep to print

Thu May 09, 2019 10:02 am

Hi

I suddenly also ran into this with v4.1.2. I add the model, have a process, have the model also selected in the process, and when I slice, I get build time 0 hours and there is nothing to see. The slice process is also instantaneous, so it actually is skipping the model.
When I add supports, I can see the paths for the support, but the model itself is not sliced.
It has worked before, but suddenly stopped.
Please help, because also other models cannot be sliced anymore.


s

svg
Posts: 3
Joined: Thu May 09, 2019 9:57 am

Re: 4.0 Problem,model disappears when prep to print

Mon May 20, 2019 5:03 am

It seems like this was a license issue. I made a refresh on the account and then it worked again. A better error message would be nice because else it all worked fine...

Fais
Posts: 1
Joined: Mon May 27, 2019 5:52 pm

Re: 4.0 Problem,model disappears when prep to print

Mon May 27, 2019 5:56 pm

Hi,

I'm having the same issue. Attached is the factory file.
Attachments
Straight 2.factory
(10.69 KiB) Downloaded 257 times

eseer333
Posts: 1
Joined: Wed Mar 25, 2020 11:54 pm

Re: 4.0 Problem,model disappears when prep to print

Thu Mar 26, 2020 12:01 am

Downloaded the step file of the model that was not showing up after prepping. Re exported it as an stl. The file prepared when reimported into simplyfy.

terryw
Posts: 1
Joined: Wed Apr 22, 2020 1:29 pm

Re: 4.0 Problem,model disappears when prep to print

Mon May 11, 2020 5:26 am

Is there a definitive solution to this problem? I have tried all of the suggestions but have not had any success? Please create some form of notification if there is an account issue, I do not expect this sort of issue with a PAID for software.

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